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Select T-Mobile Accounts w/ Qualifying 2+ Line Plans: Get A New Line Expired

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+562 Deal Score
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T-Mobile.com offers Existing T-Mobile Customers on Eligible Plans with 2 Lines or More to add a New Line for Free.

Thanks to community member Jman100 for finding this deal.

What Do I Need To Do To Get This Offer?
  • This is a targeted offer from T-Mobile and is only open to select existing customers that meet the following requirement:
    • You must have a qualifying T-Mobile postpaid plan with 2 or more lines that falls under one of the following SOC Codes shown in this image (see instructions below on how to find your SOC code).
      • SOC (Service Order Code): The technical term used to describe plans and services that are added to customers' accounts within T-Mobile's billing systems.
    • If you are certain you qualify, login to your account below and:
    • Alternatively, you may call T-Mobile and a representative can assist you with adding your 3rd line.
      • If calling, promotion name is "2020 Line On Us 4".
Instructions to find your SOC code (thanks to Reddit user massiveprodigy):
  1. Using the Google Chrome web browser (desktop version), open the Developer tools panel on the right (Ctrl+Shift+I)
  2. Click on Network tab
  3. Click on XHR tab
  4. Log in my.t-Mobile.com and click Account at the top.
  5. In developer tools panel, choose manageaccount from the list on the left
  6. Account level promos will appear under accountDiscounts
  7. Line level features will appear under lines > # > addOns
  8. If there is a pending change, you can see exactly what it is by clicking productsPendingChange
  9. Rate plan appears under ratePlans
Can This Be Combined With Other Offers?
  • This deal CANNOT be combined with any of the following current T-Mobile promotional offers:
    • iPhone 12 "on us" (2020 Apple Trade Activate P3)
    • BOGO iPhone (2020 Apple Buy 2 P11)
    • Free Galaxy A71 5G with new line (2020 Samsung Activate P12)
    • Free OnePlus 8/8T+ 5G with new line (2020 OnePlus Activate P5)
    • Costco BYOD promos
    • TFB-exclusive promos
  • By participating in any of these offers above while using your new free line, you will forfeit the free line terms and will have to pay for that line.
Good Deal?

Original Post

Written by
Edited December 20, 2020 at 03:25 PM by
Starting December 20th customers on an eligible plan with at least 2 paid lines can add a line for free.


Eligible SOC list: https://i.imgur.com/LZegl3r.jpg

Please note: There's a lot of misinformation and confusion around this promo. Inevitable when a promo like this happens half a month after an identical one just ended. Here are some critical nuggets of info:
  • The promo is called "2020 Line On Us 4"
  • It is fully stackable with "2020 Line On Us 3"
  • Internal docs mention a scenario where it isn't stackable. It is referring to "third line free" promos and only to accounts opened on the 20th or later. This appears to be causing confusion.
  • The promo seems to be showing on accounts as line on us 3 (double if you already had it). It's a known issue and being worked on. Will not affect eligibility.

Offer now available. Some reps are not yet aware of the promo's existence, so please be patient with them. You can also add the line as normal online and the promo will automatically apply within a bill cycle.

Ineligible stackable promos:
  • iPhone 12 "on us" (2020 Apple Trade Activate P3)
  • BOGO iPhone (2020 Apple Buy 2 P11)
  • Free Galaxy A71 5G with new line (2020 Samsung Activate P12)
  • Free OnePlus 8/8T+ 5G with new line (2020 OnePlus Activate P5)
  • Costco BYOD promos
  • TFB-exclusive promos

(PS: check this post here https://www.reddit.com/r/tmobile/..._your_soc/ to get a Chrome or Firefox extension that will make finding your SOC easy, or see the guide here https://reddit.com/r/tmobile/comm...soc_codes/ to find it manually)

Disclaimer: This is info based on leaked documents, and is subject to change. Any noticed changes will be added to this post when learned.

https://t-mobile.com
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Community Wiki

Last Edited by HurricaneAlley January 6, 2021 at 09:05 PM
DEAD
Promotion ENDED 12/31/2020
DEAD

Free Line CAN be stacked with these New Line offers
1) iPhone SE 50% off
2) REVVL 50% off
3) Pixel 4a 5G 50% off
4) Costco Free A11 + $100 for new Lines ( NOT BYOD)

(Not 100% if works, but not listed on Ineligible list)
5) S20FE BOGO Free
6) Samsung BOGO $1000 off or Costco $810 off


20% Hookup codes:

EMPFNBM = Tmo 1 for older plans
NTMEMP20= New TMO Insider Voice 20% for Magenta

-----------------------------------------------------
PSA: COSTCO BYOD IS NOT STACKABLE!
They specifically call this out in the docs this time.

-----------------------------------------------------
Browser extensions to find your SOC easier
Chrome: https://chrome.google.com/webstor...ldjhocmmpl
Firefox: https://addons.mozilla.org/en-US/...mo-helper/

-----------------------------------------------------
t-mobile soc:
1. How to find:
https://www.reddit.com/r/tmobile/...soc_codes/
2. List of soc codes:
https://docs.google.com/spreadshe...1340439917


If your promo isn't working under your account properly try this (worked for me):
https://slickdeals.net/forums/showpost.php?p=143239985&postcount=899


Still on TMO ONE All In Promo plan (FRLTUL2LP) which is never eligible for free lines?

This is a great (grandfathered) plan as it gives you 2 lines for $100 or $80 after 2GB data limit kickback on the 2 lines (or even less if you have the plan with T-Mobile employee hookup code). Plus with the additional promotion you get HD streaming, 10GB full speed hotspot and twice the international data speed (256kbs instead of 128kbs).

BUT... this account only supports 3 lines and unless you got the one free line they offered once under this plan you never got and will never get a free line with the plan.

But if the plan works out for you can move to another T-Mobile One plan (FRLTULF2) which cost a little bit more (2 lines for $120 or $100 after kickbacks) but you will be eligible for the free line and hopefully for additional free lines in the future (the plan supports up to 8 lines in total). The reps are also be able to move the kickback and ONE Plus promotion to the new plan. They might not do it immediately for the new free line but this is also possible and might need another try.
Plus the new plan includes $10.99 Netflix Standard HD account contribution which also needs to be factored in as a bonus.

If you want to get out of that hole and make the change here is my conversation regarding the plan change with T-Force on Twitter:
https://slickdeals.net/f/14713250-t-mobile-customers-add-a-line-for-free-starting-december-20th?p=144023981#post144023981

Then I called 611 at night and asked the overseas team to also add the promo add-ons to new free line so that all lines on the account have the ONE Plus promo (no kickback on the free line of course):
https://slickdeals.net/f/14713250-t-mobile-customers-add-a-line-for-free-starting-december-20th?p=144031265#post144031265

Summary of the process and overview of changes:
https://slickdeals.net/f/14713250-t-mobile-customers-add-a-line-for-free-starting-december-20th?p=144039584#post144039584

As I wrote it needs some time and the right reps to make it happen as I struggled with reps in the past to switch to a different T-Mobile One plan and not ending up with a Magenta plan and losing the kickback and One Plus promotion.
Good luck!

-----------------------------------------------------
Regarding costs to add new line

If you add the line via the website, youll pay $10 for the SIM card to be shipped to you.
If you add the line via a phone call, youll pay the $10 SIM card charge and also $20 for assisted set-up. It is relatively easy to get both of these comped.
If you have a spare sim-card or eSIM, you can use that instead of paying $10 for a new one (bear in mind that it may not be able to do SA 5G). You will need to call since the website does not allow re-use of old cards. (You can also do this via online chat support lines like in-app chat and t-force on twitter)
Expired cards do work, but you have to request a replacement. Again, no SA 5G.
If you have a Costco near you, they will give you the sim card and activate for you for free. You also may get the YMMV $100 cash card (but so far the jury is out if it actually will go through)


-----------------------------------------------------------
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Featured Comments

Do I need another free line? Nope. Will I get another free line? Yup.
My plan is never eligible Frown
Thank you for posting this and thanks to T-mobile, too

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Joined Mar 2010
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> bubble2 408 Posts
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bonezy19
12-20-2020 at 04:04 PM.
12-20-2020 at 04:04 PM.
Just spoke with rep, checked, and my Simple Choice 6GB plan doesn't work. SOC: 6SCFMPGF
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Joined Jul 2011
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> bubble2 802 Posts
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vad005
12-20-2020 at 04:04 PM.
12-20-2020 at 04:04 PM.
just did the promo...got the text..discount shows up on my account as doubled Free Line on us 3 instead of Free Line on Us 4...The agent who added the line said he has added notes to my account with link to this current offer and code etc incase there are any issues in future..He said that this will get corrected eventually in their system as there can't be 2 lines sharing the same promo and assured me the line on us 3 and line on us 4 are separate promos and both stack and if we add a line today the free line discount will stick...
2
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Joined Apr 2019
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Raidriar
12-20-2020 at 04:06 PM.
12-20-2020 at 04:06 PM.
Quote from joatmon22 :
I'm curious why you are discouraging people from doing both. I did the promo last time through Costco and submitted the $100 BYOD rebate. My free line showed as free on my account right away. I was denied the $100 rebate but called their promotions department and after review the rep said I should have been qualified and manually approved my rebate. I feel that worst case is you get denied but if you don't submit rebate you will not get it so why not go for it?
What's the worst that could happen?
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Joined Dec 2006
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qpjj
12-20-2020 at 04:07 PM.
12-20-2020 at 04:07 PM.
I called and got my fourth free-line and a free OnePlus 8 5G phone. Account shows the new free line promotion is added to Free Line on Us 3 (changed from $30 to $60). The nice CSR said that OnePlus 8 is the only free phone available this time.
1
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Joined Jan 2016
L3: Novice
> bubble2 299 Posts
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joatmon22
12-20-2020 at 04:10 PM.
12-20-2020 at 04:10 PM.
Quote from Raidriar :
What's the worst that could happen?

That was my point. Why not go for both? I think the worst that can happen is they deny the $100 rebate.
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Joined Aug 2014
Deal looker
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qquser
12-20-2020 at 04:14 PM.
12-20-2020 at 04:14 PM.
Quote from vad005 :
just did the promo...got the text..discount shows up on my account as doubled Free Line on us 3 instead of Free Line on Us 4...The agent who added the line said he has added notes to my account with link to this current offer and code etc incase there are any issues in future..He said that this will get corrected eventually in their system as there can't be 2 lines sharing the same promo and assured me the line on us 3 and line on us 4 are separate promos and both stack and if we add a line today the free line discount will stick...

The agent told me Nov and Dec free line promos share the same code. It is always ymmv with T-Mobile customer representatives. LOL

But it happened before different period promos that have the same promo code.
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Last edited by qquser December 20, 2020 at 04:17 PM.
Joined May 2006
L5: Journeyman
> bubble2 901 Posts
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checkthat
12-20-2020 at 04:17 PM.
12-20-2020 at 04:17 PM.
So can this be stack with like another phone that isn't free since the free phone are not eligible?
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Joined Nov 2013
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BOOMGOESTHEDYNAMITE
12-20-2020 at 04:17 PM.
12-20-2020 at 04:17 PM.
deleted
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Last edited by BOOMGOESTHEDYNAMITE December 20, 2020 at 04:21 PM.
Joined Dec 2008
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redcashmere
12-20-2020 at 04:17 PM.
12-20-2020 at 04:17 PM.
T-mobile really needs to get their promo crap together.
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Joined May 2007
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sammyman
12-20-2020 at 04:20 PM.
12-20-2020 at 04:20 PM.
I was just told by a Costco kiosk representative that only magenta plans qualify. I'd really like the extra line, but I'm feeling the hassle isn't worth it.
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sd2468
12-20-2020 at 04:21 PM.
12-20-2020 at 04:21 PM.
Quote from xalagaco :
FRLTUL4LP -> FRLTULFM9
One Plus Promo
Anyone able to get this change of SOC today? I am on chat now and told I can't. The rep says I can only change to Magenta for another $100
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Joined Aug 2011
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mkk_deals
12-20-2020 at 04:27 PM.
12-20-2020 at 04:27 PM.
Quote from qpjj :
I called and got my fourth free-line and a free OnePlus 8 5G phone. Account shows the new free line promotion is added to Free Line on Us 3 (changed from $30 to $60). The nice CSR said that OnePlus 8 is the only free phone available this time.
are you in magenta plan?
OnePlus 8 might be the FREE phone but can I also stack this promo with trade-in my old iphone and get iphone 12 mini free offer?
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Joined Aug 2014
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qquser
12-20-2020 at 04:28 PM.
12-20-2020 at 04:28 PM.
Quote from sammyman :
I was just told by a Costco kiosk representative that only magenta plans qualify. I'd really like the extra line, but I'm feeling the hassle isn't worth it.

If your plan soc is eligible, no matter what they told you just add a line to your account.
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Joined Dec 2011
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maddy1980
12-20-2020 at 04:28 PM.
12-20-2020 at 04:28 PM.
I have simple choice plan with 10 lines on it, can I add one more free line as a part of this promotion?
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ugabuga
12-20-2020 at 04:32 PM.
12-20-2020 at 04:32 PM.
This seems like a cluster.. many people gonna be spending lots of time with reps ugh.
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