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Select T-Mobile Accounts w/ Qualifying 2+ Line Plans: Get A New Line Expired

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+562 Deal Score
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T-Mobile.com offers Existing T-Mobile Customers on Eligible Plans with 2 Lines or More to add a New Line for Free.

Thanks to community member Jman100 for finding this deal.

What Do I Need To Do To Get This Offer?
  • This is a targeted offer from T-Mobile and is only open to select existing customers that meet the following requirement:
    • You must have a qualifying T-Mobile postpaid plan with 2 or more lines that falls under one of the following SOC Codes shown in this image (see instructions below on how to find your SOC code).
      • SOC (Service Order Code): The technical term used to describe plans and services that are added to customers' accounts within T-Mobile's billing systems.
    • If you are certain you qualify, login to your account below and:
    • Alternatively, you may call T-Mobile and a representative can assist you with adding your 3rd line.
      • If calling, promotion name is "2020 Line On Us 4".
Instructions to find your SOC code (thanks to Reddit user massiveprodigy):
  1. Using the Google Chrome web browser (desktop version), open the Developer tools panel on the right (Ctrl+Shift+I)
  2. Click on Network tab
  3. Click on XHR tab
  4. Log in my.t-Mobile.com and click Account at the top.
  5. In developer tools panel, choose manageaccount from the list on the left
  6. Account level promos will appear under accountDiscounts
  7. Line level features will appear under lines > # > addOns
  8. If there is a pending change, you can see exactly what it is by clicking productsPendingChange
  9. Rate plan appears under ratePlans
Can This Be Combined With Other Offers?
  • This deal CANNOT be combined with any of the following current T-Mobile promotional offers:
    • iPhone 12 "on us" (2020 Apple Trade Activate P3)
    • BOGO iPhone (2020 Apple Buy 2 P11)
    • Free Galaxy A71 5G with new line (2020 Samsung Activate P12)
    • Free OnePlus 8/8T+ 5G with new line (2020 OnePlus Activate P5)
    • Costco BYOD promos
    • TFB-exclusive promos
  • By participating in any of these offers above while using your new free line, you will forfeit the free line terms and will have to pay for that line.
Good Deal?

Original Post

Written by
Edited December 20, 2020 at 03:25 PM by
Starting December 20th customers on an eligible plan with at least 2 paid lines can add a line for free.


Eligible SOC list: https://i.imgur.com/LZegl3r.jpg

Please note: There's a lot of misinformation and confusion around this promo. Inevitable when a promo like this happens half a month after an identical one just ended. Here are some critical nuggets of info:
  • The promo is called "2020 Line On Us 4"
  • It is fully stackable with "2020 Line On Us 3"
  • Internal docs mention a scenario where it isn't stackable. It is referring to "third line free" promos and only to accounts opened on the 20th or later. This appears to be causing confusion.
  • The promo seems to be showing on accounts as line on us 3 (double if you already had it). It's a known issue and being worked on. Will not affect eligibility.

Offer now available. Some reps are not yet aware of the promo's existence, so please be patient with them. You can also add the line as normal online and the promo will automatically apply within a bill cycle.

Ineligible stackable promos:
  • iPhone 12 "on us" (2020 Apple Trade Activate P3)
  • BOGO iPhone (2020 Apple Buy 2 P11)
  • Free Galaxy A71 5G with new line (2020 Samsung Activate P12)
  • Free OnePlus 8/8T+ 5G with new line (2020 OnePlus Activate P5)
  • Costco BYOD promos
  • TFB-exclusive promos

(PS: check this post here https://www.reddit.com/r/tmobile/..._your_soc/ to get a Chrome or Firefox extension that will make finding your SOC easy, or see the guide here https://reddit.com/r/tmobile/comm...soc_codes/ to find it manually)

Disclaimer: This is info based on leaked documents, and is subject to change. Any noticed changes will be added to this post when learned.

https://t-mobile.com
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Community Wiki

Last Edited by HurricaneAlley January 6, 2021 at 09:05 PM
DEAD
Promotion ENDED 12/31/2020
DEAD

Free Line CAN be stacked with these New Line offers
1) iPhone SE 50% off
2) REVVL 50% off
3) Pixel 4a 5G 50% off
4) Costco Free A11 + $100 for new Lines ( NOT BYOD)

(Not 100% if works, but not listed on Ineligible list)
5) S20FE BOGO Free
6) Samsung BOGO $1000 off or Costco $810 off


20% Hookup codes:

EMPFNBM = Tmo 1 for older plans
NTMEMP20= New TMO Insider Voice 20% for Magenta

-----------------------------------------------------
PSA: COSTCO BYOD IS NOT STACKABLE!
They specifically call this out in the docs this time.

-----------------------------------------------------
Browser extensions to find your SOC easier
Chrome: https://chrome.google.com/webstor...ldjhocmmpl
Firefox: https://addons.mozilla.org/en-US/...mo-helper/

-----------------------------------------------------
t-mobile soc:
1. How to find:
https://www.reddit.com/r/tmobile/...soc_codes/
2. List of soc codes:
https://docs.google.com/spreadshe...1340439917


If your promo isn't working under your account properly try this (worked for me):
https://slickdeals.net/forums/showpost.php?p=143239985&postcount=899


Still on TMO ONE All In Promo plan (FRLTUL2LP) which is never eligible for free lines?

This is a great (grandfathered) plan as it gives you 2 lines for $100 or $80 after 2GB data limit kickback on the 2 lines (or even less if you have the plan with T-Mobile employee hookup code). Plus with the additional promotion you get HD streaming, 10GB full speed hotspot and twice the international data speed (256kbs instead of 128kbs).

BUT... this account only supports 3 lines and unless you got the one free line they offered once under this plan you never got and will never get a free line with the plan.

But if the plan works out for you can move to another T-Mobile One plan (FRLTULF2) which cost a little bit more (2 lines for $120 or $100 after kickbacks) but you will be eligible for the free line and hopefully for additional free lines in the future (the plan supports up to 8 lines in total). The reps are also be able to move the kickback and ONE Plus promotion to the new plan. They might not do it immediately for the new free line but this is also possible and might need another try.
Plus the new plan includes $10.99 Netflix Standard HD account contribution which also needs to be factored in as a bonus.

If you want to get out of that hole and make the change here is my conversation regarding the plan change with T-Force on Twitter:
https://slickdeals.net/f/14713250-t-mobile-customers-add-a-line-for-free-starting-december-20th?p=144023981#post144023981

Then I called 611 at night and asked the overseas team to also add the promo add-ons to new free line so that all lines on the account have the ONE Plus promo (no kickback on the free line of course):
https://slickdeals.net/f/14713250-t-mobile-customers-add-a-line-for-free-starting-december-20th?p=144031265#post144031265

Summary of the process and overview of changes:
https://slickdeals.net/f/14713250-t-mobile-customers-add-a-line-for-free-starting-december-20th?p=144039584#post144039584

As I wrote it needs some time and the right reps to make it happen as I struggled with reps in the past to switch to a different T-Mobile One plan and not ending up with a Magenta plan and losing the kickback and One Plus promotion.
Good luck!

-----------------------------------------------------
Regarding costs to add new line

If you add the line via the website, youll pay $10 for the SIM card to be shipped to you.
If you add the line via a phone call, youll pay the $10 SIM card charge and also $20 for assisted set-up. It is relatively easy to get both of these comped.
If you have a spare sim-card or eSIM, you can use that instead of paying $10 for a new one (bear in mind that it may not be able to do SA 5G). You will need to call since the website does not allow re-use of old cards. (You can also do this via online chat support lines like in-app chat and t-force on twitter)
Expired cards do work, but you have to request a replacement. Again, no SA 5G.
If you have a Costco near you, they will give you the sim card and activate for you for free. You also may get the YMMV $100 cash card (but so far the jury is out if it actually will go through)


-----------------------------------------------------------
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Featured Comments

Do I need another free line? Nope. Will I get another free line? Yup.
My plan is never eligible Frown
Thank you for posting this and thanks to T-mobile, too

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Joined Jan 2014
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> bubble2 186 Posts
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mistayoung
12-22-2020 at 03:35 AM.
12-22-2020 at 03:35 AM.
Quote from waterchange :
Take a look at post 2236 and the original post that says the free line offer does not stack with the free phone offers. Sadly many reps, especially phone reps, have no clue what the rules actually are ... maybe you're all good or maybe the device offer will negate the free line offer.

I did do it buy tmo chat so I have the notes to fall back on incase theirs an issue
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> bubble2 248 Posts
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gunnayn
12-22-2020 at 03:37 AM.
12-22-2020 at 03:37 AM.
Quote from fithos :
I realize that, but media settings doesn't provide an option to toggle HD video for this one particular line.. My other 7 lines do have the option to toggle HD video on the media settings. These include paid and free lines. And to top it off the line that don't see the HD Video option is actually an older line where just 2 days ago the option was there.

Check profile settings again. I woke up and and HD Video is now showing as an option.
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> bubble2 1,198 Posts
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tran1981
12-22-2020 at 03:40 AM.
12-22-2020 at 03:40 AM.
Quote from KingUltra :
No need to waste a new Line on that Iphone 12 Mini promo. You can use any existing line for that. If you have Costco, I think the best Promos to combine this New Line are Samsung $810 Rebate or iPhone $540 Rebate.
Do you have details on $810 Samsung rebate for buying 2 phones?
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Joined Oct 2013
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DaRChSTaR
12-22-2020 at 03:42 AM.
12-22-2020 at 03:42 AM.
Quote from t4m :
I added a line online yesterday. It has not yet shown up on my account. Do I have to wait till I receive the sim?

Same here. I called and a rep told me it might take 1-2 billing cycles before the credit takes effect. She did put additional notes on the account stating the new line was for LOU4. Gonna wait 24 hrs and check again.
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Joined Jan 2014
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mistayoung
12-22-2020 at 03:43 AM.
12-22-2020 at 03:43 AM.
Quote from RedStripeE90 :
I also did a free line in November. What method did you use? CS call? And are you saying that the Free OnePlus 8/8T+ 5G with new line stacks with this Free Line promo? How do you do this?

In November I did it at Costco with a Tmobile rep on the phone doing the deal but still allowing me to claim the Costco byod, last night I did it over tmobile chat so I have all the notes screenshoted, was even planning on getting a new phone when I initially started the chat.
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Joined Jan 2014
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mistayoung
12-22-2020 at 03:49 AM.
12-22-2020 at 03:49 AM.
Quote from mistayoung :
In November I did it at Costco with a Tmobile rep on the phone doing the deal but still allowing me to claim the Costco byod, last night I did it over tmobile chat so I have all the notes screenshoted, was even planning on getting a new phone when I initially started the chat.

After adding the free line my rep asked if there was anything else she could do and I just asked what free phones were available, and she said the phones are free when you add a line and my free line qualified me.... I almost got the Samsung A71 when I noticed the 8t 5g was free...
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rogerh9428
12-22-2020 at 04:16 AM.
12-22-2020 at 04:16 AM.
Quote from mistayoung :
After adding the free line my rep asked if there was anything else she could do and I just asked what free phones were available, and she said the phones are free when you add a line and my free line qualified me.... I almost got the Samsung A71 when I noticed the 8t 5g was free...
I can say that your rep is wrong. When I chatted with tforce, she said those On-us phones were stackable with free line . I challenged her on it. A long pause , then she came back and latter confirmed they are not".

It is easier for T-Mobile to wipe out an outstanding eip (making the phone free) than forcing to make the line free.
Because in the unstackable situaton, the phone will be free and the free line won't be.
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Last edited by rogerh9428 December 22, 2020 at 04:21 AM.

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Joined Nov 2015
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Rysar
12-22-2020 at 04:19 AM.
12-22-2020 at 04:19 AM.
Quote from KingUltra :
No need to waste a new Line on that Iphone 12 Mini promo. You can use any existing line for that. If you have Costco, I think the best Promos to combine this New Line are Samsung $810 Rebate or iPhone $540 Rebate.

The iPhone mini $540 deal is still going on? Think it could be redeemed at Costco?
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smooth28la
12-22-2020 at 04:36 AM.
12-22-2020 at 04:36 AM.
Quote from GreenCreature437 :
Not quite. You quoted One Plus. The One Plus Promo is a bit limited:

Now, activate HD video streaming and 10GB of high-speed Mobile Hotspot data for no extra charge. You will also get unlimited data in 140+ global destinations at twice the speed (up to 256kbps), included free.
Ah.. I *did* have One Plus promo on my account when I had TMobile One. They were dropped when switched over to Magenta.

Is there such thing as free Magenta Plus promo to be added at no cost?
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heiNey
12-22-2020 at 04:38 AM.
12-22-2020 at 04:38 AM.
Got a free line through the chat on the app. They charged me $10 for the sim card to be mailed to me. I have the magenta first responder plan.

Didn't get the free line last time because someone told me I wouldn't qualify so I never even bothered to ask tmobile. So, you're better off asking tmobile directly than asking people on this forum or on reddit.
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kelvinoc
12-22-2020 at 04:54 AM.
12-22-2020 at 04:54 AM.
Congrats! Did you see that 2020 line on us 4 promotion in your account already?
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t4m
12-22-2020 at 05:36 AM.
12-22-2020 at 05:36 AM.
Quote from interimusername :
The line doesn't show up on the account until the sim ships
Thanks it did finally show up, like others it does show up as $60 Line on us 3 and not 4 discount.

$60 2020 Line on Us 3 (Additional Lines)
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MoneyMan4Life
12-22-2020 at 05:38 AM.
12-22-2020 at 05:38 AM.
Quote from heiNey :
Got a free line through the chat on the app. They charged me $10 for the sim card to be mailed to me. I have the magenta first responder plan.

Didn't get the free line last time because someone told me I wouldn't qualify so I never even bothered to ask tmobile. So, you're better off asking tmobile directly than asking people on this forum or on reddit.
They didn't give you a free line because your plan is consider a discounted plan already. That means free line promotions can't be added on to your plan. You should please get confirmation on that. Go read on Reddit others have been told no with your plan.
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starcaptor
12-22-2020 at 05:44 AM.
12-22-2020 at 05:44 AM.
Quote from Rysar :
Do you have the free Netflix on your plan as well? When I switched to that my promo fell off

Yes still have it. It's a "shared" benefit of all of the lines in my plan. Costs $5 to add on UHD
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GreenCreature437
12-22-2020 at 06:26 AM.
12-22-2020 at 06:26 AM.
Quote from smooth28la :
Ah.. I *did* have One Plus promo on my account when I had TMobile One. They were dropped when switched over to Magenta.

Is there such thing as free Magenta Plus promo to be added at no cost?

I don't know. That's why I made sure they didn't convert me to a Magenta plan but stayed within the One family not to lose those promotions.
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