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expiredJman100 posted Dec 19, 2020 7:55 PM

Select T-Mobile Accounts w/ Qualifying 2+ Line Plans: Get A New Line

Free

T-Mobile
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Deal Details
T-Mobile.com offers Existing T-Mobile Customers on Eligible Plans with 2 Lines or More to add a New Line for Free.

Thanks to community member Jman100 for finding this deal.

What Do I Need To Do To Get This Offer?
  • This is a targeted offer from T-Mobile and is only open to select existing customers that meet the following requirement:
    • You must have a qualifying T-Mobile postpaid plan with 2 or more lines that falls under one of the following SOC Codes shown in this image (see instructions below on how to find your SOC code).
      • SOC (Service Order Code): The technical term used to describe plans and services that are added to customers' accounts within T-Mobile's billing systems.
    • If you are certain you qualify, login to your account below and:
    • Alternatively, you may call T-Mobile and a representative can assist you with adding your 3rd line.
      • If calling, promotion name is "2020 Line On Us 4".
Instructions to find your SOC code (thanks to Reddit user massiveprodigy):
  1. Using the Google Chrome web browser (desktop version), open the Developer tools panel on the right (Ctrl+Shift+I)
  2. Click on Network tab
  3. Click on XHR tab
  4. Log in my.t-Mobile.com and click Account at the top.
  5. In developer tools panel, choose manageaccount from the list on the left
  6. Account level promos will appear under accountDiscounts
  7. Line level features will appear under lines > # > addOns
  8. If there is a pending change, you can see exactly what it is by clicking productsPendingChange
  9. Rate plan appears under ratePlans
Can This Be Combined With Other Offers?
  • This deal CANNOT be combined with any of the following current T-Mobile promotional offers:
    • iPhone 12 "on us" (2020 Apple Trade Activate P3)
    • BOGO iPhone (2020 Apple Buy 2 P11)
    • Free Galaxy A71 5G with new line (2020 Samsung Activate P12)
    • Free OnePlus 8/8T+ 5G with new line (2020 OnePlus Activate P5)
    • Costco BYOD promos
    • TFB-exclusive promos
  • By participating in any of these offers above while using your new free line, you will forfeit the free line terms and will have to pay for that line.

Editor's Notes

Written by StrawMan86 | Staff
Please refer to the forum thread for additional details and discussion. -StrawMan86

Original Post

Written by Jman100
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
T-Mobile.com offers Existing T-Mobile Customers on Eligible Plans with 2 Lines or More to add a New Line for Free.

Thanks to community member Jman100 for finding this deal.

What Do I Need To Do To Get This Offer?
  • This is a targeted offer from T-Mobile and is only open to select existing customers that meet the following requirement:
    • You must have a qualifying T-Mobile postpaid plan with 2 or more lines that falls under one of the following SOC Codes shown in this image (see instructions below on how to find your SOC code).
      • SOC (Service Order Code): The technical term used to describe plans and services that are added to customers' accounts within T-Mobile's billing systems.
    • If you are certain you qualify, login to your account below and:
    • Alternatively, you may call T-Mobile and a representative can assist you with adding your 3rd line.
      • If calling, promotion name is "2020 Line On Us 4".
Instructions to find your SOC code (thanks to Reddit user massiveprodigy):
  1. Using the Google Chrome web browser (desktop version), open the Developer tools panel on the right (Ctrl+Shift+I)
  2. Click on Network tab
  3. Click on XHR tab
  4. Log in my.t-Mobile.com and click Account at the top.
  5. In developer tools panel, choose manageaccount from the list on the left
  6. Account level promos will appear under accountDiscounts
  7. Line level features will appear under lines > # > addOns
  8. If there is a pending change, you can see exactly what it is by clicking productsPendingChange
  9. Rate plan appears under ratePlans
Can This Be Combined With Other Offers?
  • This deal CANNOT be combined with any of the following current T-Mobile promotional offers:
    • iPhone 12 "on us" (2020 Apple Trade Activate P3)
    • BOGO iPhone (2020 Apple Buy 2 P11)
    • Free Galaxy A71 5G with new line (2020 Samsung Activate P12)
    • Free OnePlus 8/8T+ 5G with new line (2020 OnePlus Activate P5)
    • Costco BYOD promos
    • TFB-exclusive promos
  • By participating in any of these offers above while using your new free line, you will forfeit the free line terms and will have to pay for that line.

Editor's Notes

Written by StrawMan86 | Staff
Please refer to the forum thread for additional details and discussion. -StrawMan86

Original Post

Written by Jman100

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4.2K Comments

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Dec 22, 2020 11:42 AM
171 Comments
Joined Oct 2013
DaRChSTaRDec 22, 2020 11:42 AM
171 Comments
Quote from t4m :
I added a line online yesterday. It has not yet shown up on my account. Do I have to wait till I receive the sim?
Same here. I called and a rep told me it might take 1-2 billing cycles before the credit takes effect. She did put additional notes on the account stating the new line was for LOU4. Gonna wait 24 hrs and check again.
Dec 22, 2020 11:43 AM
219 Comments
Joined Jan 2014
mistayoungDec 22, 2020 11:43 AM
219 Comments
Quote from RedStripeE90 :
I also did a free line in November. What method did you use? CS call? And are you saying that the Free OnePlus 8/8T+ 5G with new line stacks with this Free Line promo? How do you do this?
In November I did it at Costco with a Tmobile rep on the phone doing the deal but still allowing me to claim the Costco byod, last night I did it over tmobile chat so I have all the notes screenshoted, was even planning on getting a new phone when I initially started the chat.
Dec 22, 2020 11:49 AM
219 Comments
Joined Jan 2014
mistayoungDec 22, 2020 11:49 AM
219 Comments
Quote from mistayoung :
In November I did it at Costco with a Tmobile rep on the phone doing the deal but still allowing me to claim the Costco byod, last night I did it over tmobile chat so I have all the notes screenshoted, was even planning on getting a new phone when I initially started the chat.
After adding the free line my rep asked if there was anything else she could do and I just asked what free phones were available, and she said the phones are free when you add a line and my free line qualified me.... I almost got the Samsung A71 when I noticed the 8t 5g was free...
Dec 22, 2020 12:16 PM
1.1K Comments
Joined Jan 2013
rogerh9428Dec 22, 2020 12:16 PM
1.1K Comments
Quote from mistayoung :
After adding the free line my rep asked if there was anything else she could do and I just asked what free phones were available, and she said the phones are free when you add a line and my free line qualified me.... I almost got the Samsung A71 when I noticed the 8t 5g was free...
I can say that your rep is wrong. When I chatted with tforce, she said those On-us phones were stackable with free line . I challenged her on it. A long pause , then she came back and latter confirmed they are not".

It is easier for T-Mobile to wipe out an outstanding eip (making the phone free) than forcing to make the line free.
Because in the unstackable situaton, the phone will be free and the free line won't be.
Last edited by rogerh9428 December 22, 2020 at 04:21 AM.
Dec 22, 2020 12:19 PM
125 Comments
Joined Nov 2015
RysarDec 22, 2020 12:19 PM
125 Comments
Quote from KingUltra :
No need to waste a new Line on that Iphone 12 Mini promo. You can use any existing line for that. If you have Costco, I think the best Promos to combine this New Line are Samsung $810 Rebate or iPhone $540 Rebate.
The iPhone mini $540 deal is still going on? Think it could be redeemed at Costco?
Dec 22, 2020 12:36 PM
377 Comments
Joined Jun 2010
smooth28laDec 22, 2020 12:36 PM
377 Comments
Quote from GreenCreature437 :
Not quite. You quoted One Plus. The One Plus Promo is a bit limited:

Now, activate HD video streaming and 10GB of high-speed Mobile Hotspot data for no extra charge. You will also get unlimited data in 140+ global destinations at twice the speed (up to 256kbps), included free.
Ah.. I *did* have One Plus promo on my account when I had TMobile One. They were dropped when switched over to Magenta.

Is there such thing as free Magenta Plus promo to be added at no cost?
Dec 22, 2020 12:38 PM
1K Comments
Joined Dec 2006
heiNeyDec 22, 2020 12:38 PM
1K Comments
Got a free line through the chat on the app. They charged me $10 for the sim card to be mailed to me. I have the magenta first responder plan.

Didn't get the free line last time because someone told me I wouldn't qualify so I never even bothered to ask tmobile. So, you're better off asking tmobile directly than asking people on this forum or on reddit.

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Dec 22, 2020 12:54 PM
42 Comments
Joined Sep 2016
kelvinocDec 22, 2020 12:54 PM
42 Comments
Congrats! Did you see that 2020 line on us 4 promotion in your account already?
Dec 22, 2020 1:36 PM
266 Comments
Joined Jan 2016
t4mDec 22, 2020 1:36 PM
266 Comments
Quote from interimusername :
The line doesn't show up on the account until the sim ships
Thanks it did finally show up, like others it does show up as $60 Line on us 3 and not 4 discount.

$60 2020 Line on Us 3 (Additional Lines)
Dec 22, 2020 1:38 PM
106 Comments
Joined Apr 2013
MoneyMan4LifeDec 22, 2020 1:38 PM
106 Comments
Quote from heiNey :
Got a free line through the chat on the app. They charged me $10 for the sim card to be mailed to me. I have the magenta first responder plan.

Didn't get the free line last time because someone told me I wouldn't qualify so I never even bothered to ask tmobile. So, you're better off asking tmobile directly than asking people on this forum or on reddit.
They didn't give you a free line because your plan is consider a discounted plan already. That means free line promotions can't be added on to your plan. You should please get confirmation on that. Go read on Reddit others have been told no with your plan.
Dec 22, 2020 1:44 PM
3.8K Comments
Joined Sep 2003
starcaptorDec 22, 2020 1:44 PM
3.8K Comments
Quote from Rysar :
Do you have the free Netflix on your plan as well? When I switched to that my promo fell off
Yes still have it. It's a "shared" benefit of all of the lines in my plan. Costs $5 to add on UHD
Dec 22, 2020 2:26 PM
726 Comments
Joined Aug 2019
GreenCreature437Dec 22, 2020 2:26 PM
726 Comments
Quote from smooth28la :
Ah.. I *did* have One Plus promo on my account when I had TMobile One. They were dropped when switched over to Magenta.

Is there such thing as free Magenta Plus promo to be added at no cost?
I don't know. That's why I made sure they didn't convert me to a Magenta plan but stayed within the One family not to lose those promotions.
Dec 22, 2020 2:28 PM
726 Comments
Joined Aug 2019
GreenCreature437Dec 22, 2020 2:28 PM
726 Comments
Quote from gunnayn :
Check profile settings again. I woke up and and HD Video is now showing as an option.
Can confirm it, too. It showed now also up on my free line over night. Plus the additional international data package options which weren't visible while line changes were still pending. Love it. 😃
Dec 22, 2020 2:33 PM
518 Comments
Joined Nov 2010
sd8384Dec 22, 2020 2:33 PM
518 Comments
Quote from rampen :
Not sure...why they are getting into all that...all you have ask them is to add a line...nothing else...
Finally got it with help of T Force help.

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Dec 22, 2020 2:33 PM
3.8K Comments
Joined Sep 2003
starcaptorDec 22, 2020 2:33 PM
3.8K Comments
Quote from GreenCreature437 :
I don't know. That's why I made sure they didn't convert me to a Magenta plan but stayed within the One family not to lose those promotions.
One Plus Promo was a PR punch in the face to VZ who back in early 2017 did not (yet) tier their plan offerings by streaming video type, so TMO has to match it by also giving HD video for free as an add-on. This is the One Plus Promo.

They lowered the price of "actual" One Plus to $5 in mid 2017, then raised it back to $10, and finally made it $15 again in subsequent quarters.

When One was remade into Magenta, TMO has not had to have such a stunt done to match competitors, so it doesnt have this benefit.

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