Original Post
Written by
Edited December 20, 2020
at 03:25 PM
by
Starting December 20th customers on an eligible plan with at least 2 paid lines can add a line for free.
Eligible SOC list: https://i.imgur.com/LZegl3r.jpg
Please note: There's a lot of misinformation and confusion around this promo. Inevitable when a promo like this happens half a month after an identical one just ended. Here are some critical nuggets of info:
- The promo is called "2020 Line On Us 4"
- It is fully stackable with "2020 Line On Us 3"
- Internal docs mention a scenario where it isn't stackable. It is referring to "third line free" promos and only to accounts opened on the 20th or later. This appears to be causing confusion.
- The promo seems to be showing on accounts as line on us 3 (double if you already had it). It's a known issue and being worked on. Will not affect eligibility.
Offer now available. Some reps are not yet aware of the promo's existence, so please be patient with them. You can also add the line as normal online and the promo will automatically apply within a bill cycle.
Ineligible stackable promos:
- iPhone 12 "on us" (2020 Apple Trade Activate P3)
- BOGO iPhone (2020 Apple Buy 2 P11)
- Free Galaxy A71 5G with new line (2020 Samsung Activate P12)
- Free OnePlus 8/8T+ 5G with new line (2020 OnePlus Activate P5)
- Costco BYOD promos
- TFB-exclusive promos
(PS: check this post here
https://www.reddit.com/r/tmobile/..._your_soc/ to get a Chrome or Firefox extension that will make finding your SOC easy, or see the guide here
https://reddit.com/r/tmobile/comm...soc_codes/ to find it manually)
Disclaimer: This is info based on leaked documents, and is subject to change. Any noticed changes will be added to this post when learned.
https://t-mobile.com
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An earlier release I saw they talked about 5.5 million New Customers.
I guess they fixed that very quick as "New Line =/= New Customer"
https://finance.yahoo.com/news/wh...05212.html [yahoo.com]
T-Mobile said Thursday evening it delivered a record 5.5 million net postpaid phone additions in 2020. A total of 1.6 million of those additions came in the fourth quarter ...
Any one had luck adding these on? Any strategy to follow?
Mailed trade-in phones December 30th and they did not even show in the USPS tracking system ( waiting for item to get on the network) until January 10th when the item was almost at the destination. Trust me, I checked USPS every day for the tracking number... I was already angry at myself for not getting the receipt at the postal office and just dropping it off and then it sows up in the system 10 days later. Everything is super delayed there. Let's see how long processing takes at Assurion. I read 3-4 weeks here earlier in the forum...
Mailed trade-in phones December 30th and they did not even show in the USPS tracking system ( waiting for item to get on the network) until January 10th when the item was almost at the destination. Trust me, I checked USPS every day for the tracking number... I was already angry at myself for not getting the receipt at the postal office and just dropping it off and then it sows up in the system 10 days later. Everything is super delayed there. Let's see how long processing takes at Assurion. I read 3-4 weeks here earlier in the forum...
FYI, the Trade in that T-Mobile received on Dec 28 are still pending.
As long as I get my credits they can take as long as they want...
How do you check it?
"Trade-in Status" under accounts just takes me to an empty orders page.
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Friday
Curious for those with One Plus Promo, does your cellular plan show as One Plus Promo or does it show as HD Video? On main line shows as OPP, but other lines showing as HD Video
Curious for those with One Plus Promo, does your cellular plan show as One Plus Promo or does it show as HD Video? On main line shows as OPP, but other lines showing as HD Video
When HD Video is enabled for the line it shows that.
If you don't have it enabled on the line (e.g. to save data for kickback) it will just show ONE Plus Promo).
That's how it is here at least.
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