Boss Audio BE10ACP Car Stereo -Android CarPlay Digital Multimedia Receiver - $229 at Autozone B&M only, $329 everywhere else

This thing was a steal for ~$200 + tax. Mine's been pretty rock solid. It is basic in some features, but the 10" capacitive display more than makes up for those shortcomings.

bought but returned on the 30th day. they didnt bite on the coupon. so i paid full price for it. then no time to play with it. i wonder how people asked them to give 10% off on top of it. there is no physical coupon in my area and they refused their .com promo saying its for online purchases.

Well I argued that I was going to buy it online but it wasn't listed on their website for some reason. Kind of was the truth because my local store didn't have it so would've ordered it online for less hassle and to save $. The guy kind of gave me a look when I asked about it and then came over with a manager and approved it.

bought but returned on the 30th day. they didnt bite on the coupon. so i paid full price for it. then no time to play with it. i wonder how people asked them to give 10% off on top of it. there is no physical coupon in my area and they refused their .com promo saying its for online purchases.

is this dead for sure?

Yeah, it's not bad at all (especially for this price). I still think it was supposed to be $329 and somebody in corporate messed up and listed it for the same price as the BE7ACP since none of the other Boss units are on sale or anything. And it's too new to be on clearance. It does have some short comings but the most important things are good - screen is fairly solid, bright enough (may be a little too bright), and it's fairly responsive to touch (most cheaper head units use crappy resistive touch screens). The disconnections I was having with android auto seem to be minimized with a shorter cable. Still wondering if it's a phone issue, an android auto issue (carplay might work flawlessly for all I know), or may be a low power thing from the head unit. If it does have to do with the length of the USB cable then I'm guessing people who have to extend the tiny USB pigtails that come from the back of the unit with USB extension cables are probably having a miserable time with disconnects. And since I mentioned the screen brightness, are you or anyone else seeing that bug I mentioned about the day brightness setting reverting to the night brightness setting? Just wondering if that's a bug or I have a dud of some sort. Oh, and I figured out what video files this thing plays off a flash drive, MKV. I had a bunch of movie rips on a flash drive and most were either m4v or mp4 but for some reason I had a random mkv file on there and it was the only one showing up. No audio though and the aspect ratio was screwed up. Will have to take the drive out next time I think about it because I'm not sure if the audio was DD, DTS, AAC, MP3, etc. I'll post back results though soon.
Edit: Audio in that one MKV file was 2 channel AAC.

Just thought I'd quote you so you hopefully see this. I was looking a couple days ago and noticed there's a firmware update in the BE10ACP listing on Boss' website. There's no real instructions how to install it. I've spoken to a couple chat techs through the website, they say it DOES fix the brightness bug, as well as some EQ bug. The problem is, they aren't really clear how to install it either (lol) and it's failing on their end, too. They said they are working on fixing it. I suggest you hit up their chat and ask about it, too. Hopefully the more people that do, the faster this problem will get fixed. They said they will email me when they figure it out. I'll reply back here if I learn anything new.

Thanks for the heads up. Got a link to the firmware? Honestly I was looking for a firmware update on their site recently and didn't see anything of the sort. I'll have to check their product page again if I can find it (last time I was on their site I was browsing their head units and didn't even see this model as one of the ones listed). I'll try whatever and don't care about bricking the damn thing at this point because I'm getting rather frustrated with the disconnects lately. Tried a myriad of different cables now and even have a different android phone now with the latest Android (was using a POS moto with Android 9 previously and thought that may be the culprit). The actual update probably wouldn't be too hard. Probably have to just put it onto the root of a flash drive and plug it into one of the USB ports, start it up and process is most likely automatic.

Edit: If you do a websearch for Boss Audio BE10ACP, a few items down should be the product page for this thing (don't know why it isn't listed on their site when you browse head units). Anyway, downloaded the firmware and it's a 90 something MB BIN file (it's located under users manual for some reason). I'll update this post tonight or some time tomorrow and let you guys know if it's pretty straight forward or not. There might be a whole process but with most head units I've had before, putting it on the root of a USB drive (with nothing else on the thing) was all it took and the instructions popped right up on the screen.

Edit 2: No clue how to update this thing LOL. Inserting a thumb drive with just the firmware on it doesn't seem to do anything at all in either USB port. Tried doing this with the unit on doesn't do anything along with doing this with the unit off and then powering it on. Maybe there has to be an initiation process or it may be something as simple as placing the update into a folder on a flash drive and naming the folder something specific like "Update BE10APC" but without the exact instructions, it's a needle in a haystack. I'll hit up the chat on their site like you suggested.

Sorry for the late reply. The initial instructions they gave me are
1. Put the file in the root of the flash drive
2. Boot the stereo with the flash drive connected
3. Go to settings>about, scroll down to the bottom and an option should appear for firmware update.

But as I said, it doesn't seem to be working. That option doesn't appear at all. I have an open ticket with them, I'll reply to them in a few days to see if they have an update.

As far as the disconnects, have you seen anyone else with the problem? If not, it sounds like there must be something wrong with the stereo. You could ask Boss about a warranty replacement. I think Autozone also warranties the unit for a year.

Just thought I'd quote you so you hopefully see this. I was looking a couple days ago and noticed there's a firmware update in the BE10ACP listing on Boss' website. There's no real instructions how to install it. I've spoken to a couple chat techs through the website, they say it DOES fix the brightness bug, as well as some EQ bug. The problem is, they aren't really clear how to install it either (lol) and it's failing on their end, too. They said they are working on fixing it. I suggest you hit up their chat and ask about it, too. Hopefully the more people that do, the faster this problem will get fixed. They said they will email me when they figure it out. I'll reply back here if I learn anything new.

Just following up on this there is another download available on their site now along with the original BIN download that was there. This one is a folder labeled BE10ACP_SW_UPDATE and has a different BIN labeled ISPBOOOT (with 3 "O"s LOL). No instructions or anything still. https://static.slickdealscdn.com/ima...t-rolleyes.gif May try and put it on a flash drive (in unzipped and in zipped format - sometimes with software/firmare they need to be left in zipped format) along with the original file (just in case that's needed) and see what happens because I'm thinking this new file is to initiate the update. I'll post back if I figure out anything.

EDIT: New BIN isn't doing anything either. Left it in the zip folder & unzipped folder, plus placed it on the root of the drive too along with the original BIN file that was on their site. Just get "NO DATA CAN BE PLAYED" message. Oh well, thought it was worth a shot.

Consider yourself lucky you didn't get it to work. I just did the update with the instructions from post #129, and everything seemed to go great. Selected firmware update, new screen comes up with the current and new firmware numbers, a progress bar completed. Reset radio and..... the brightness bug is fixed, but the ONLY SOUND the radio will make is the awful button beep. No radio. No carplay. I'm emailing the boss tech support guy, but guessing my radio is bricked. Ughhh

So the update option was there with the new file on the flash drive? All I tried was plugging it in, and then selecting USB. But I got the message I mentioned earlier (NO DATA CAN BE PLAYED). Never even thought of going into the options to see if the update option was there. Did you have both the BIN files on the drive? Maybe try and do it again. I mean, what's the worst that could happen LOL? Maybe try and do it once again but don't reset it (that right there may do a factory reset like on a phone where it rolls crap back to factory, including software). Maybe yours was a fluke or maybe the firmware is just borked.

EReplydit: Took the plunge and did mine too. Same results as you; beep tones from button presses but absolutely nothing else LOL. Truthfully, I was getting tired of this head unit with all the disconnects (always seems to happen at the worst times). Now I have a real reason to send it back to them. Do send it back to them or will Autozone except an exchange or whatever? Let me know what they tell you if they get back to you first.