Like Lenovo, HP takes a few good components, mixes them with lower grade components, and then crams them all into a terribly designed chassis.
Having spent well near a million dollars on both HP and Lenovo, I will never consider those two again. All my orders are now Dell when it comes to PC. The precision line line particular is very well designed, and the 11th gen intel chips are a long time coming.
i'll give you the benefit of the doubt that you're not actually comparing an entry level laptop (that HP couldn't even bother to come up with a model line name for) to dell's high end, professional grade laptops. dell does make good professional grade laptops, for sure, so i'll give you that.
also, to others quick to shout "hp sucks!", each brand has their good stuff and bad stuff. go to a dell thread and people will crap on it too. when you're one of the most popular pc brands, you tend to have more unhappy customers due to the sheer volume.
if you want an anecdote, i've used dell, hp, lenovo, asus, and samsung laptops (at least that i can actually remember). i've had good and bad experiences from every single one of them. some issues i could fix, some i could not. some issues were commonplace, and some were unique to me. i have yet to swear off an entire brand just from my experiences, and not just because i know that my own experience is anecdotal at best.
Most of the Wi-Fi related problems you guys are reporting, are common with the Realtek Wi-Fi 5 card which is the base option for most of the HP Budget Lineups. This model has the upgrade option to Intel Wi-Fi 6 AX201 card for free which is also mentioned. As per my knowledge, those Wi-Fi problems are not an issue with Intel AX200/201 cards.
You are right. I got a HP laptop from Amazon Warehouse deals last time. The WiFi was terrible. When I requested a return, Amazon offered 20% discount. It was a nice deal, so I took it. I replaced it with intel WiFi adapter, got it from Amazon, and that fixed the issue.
i'll give you the benefit of the doubt that you're not actually comparing an entry level laptop (that HP couldn't even bother to come up with a model line name for) to dell's high end, professional grade laptops. dell does make good professional grade laptops, for sure, so i'll give you that.
also, to others quick to shout "hp sucks!", each brand has their good stuff and bad stuff. go to a dell thread and people will crap on it too. when you're one of the most popular pc brands, you tend to have more unhappy customers due to the sheer volume.
if you want an anecdote, i've used dell, hp, lenovo, asus, and samsung laptops (at least that i can actually remember). i've had good and bad experiences from every single one of them. some issues i could fix, some i could not. some issues were commonplace, and some were unique to me. i have yet to swear off an entire brand just from my experiences, and not just because i know that my own experience is anecdotal at best.
Yes, I am comparing apples to apples. I really don't mean to crap on hp... Just really disappointed in them.
That was even more frustrating - there is no WIFI driver. I feel issue was with poor build quality. Technical support identified these issues as mechanical issues.
Some of HP's stuff is really good, we have 3 of their monitors, for example. But I understand on their computers, you have to pay for support. Is that so, and does that mean even paying drivers or upgrades? If not, I will certainly think about buying one of their highly rated notebooks.
Like Lenovo, HP takes a few good components, mixes them with lower grade components, and then crams them all into a terribly designed chassis.
Having spent well near a million dollars on both HP and Lenovo, I will never consider those two again. All my orders are now Dell when it comes to PC. The precision line line particular is very well designed, and the 11th gen intel chips are a long time coming.
After seeing and contributing (hopefully) to all these comments, I believe that comments such as the one above, may be very accurate in the consumer space.
It's possible that in the desire to keep up with newer technologies and get product out to the US, HP may indeed be cutting corners. I hope not. But in the corporate spaces, they may be just delivering their "tried and true" products / components.
So maybe, get your company to order you a laptop and let your IT group manage it
Last edited by scv91355 February 18, 2021 at 11:18 AM.
After seeing and contributing (hopefully) to all these comments, I believe that comments such as the one above, may be very accurate in the consumer space.
It's possible that in the desire to keep up with newer technologies and get product out to the US, HP may indeed be cutting corners. I hope not. But in the corporate spaces, they may be just delivering their "tried and true" products / components.
So maybe, get your work to order you a laptop and let your IT group manage it
The problem is that I am speaking from enterprise experience as well as consumer experience. They used to have much better build quality.
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a better processor, Ryzen 7 4700u (especially with the i7 being in a lower power laptop with only 2666 MHz RAM)
touchscreen
double the SSD size (but no optane)
added 1 year warranty
the i7-1165G7 is built for LPDDR4X 4266 RAM and is being completely wasted using DDR4 2666. The Ryzen 7 4700u in the costco deal only uses up to DDR4 3200 and performs much better in low power laptops (~15w to the CPU). at 15w the Ryzen 7 4700u consistently outperforms (or barely under performs in single thread processes). You only see a big difference in single thread performance when you bump the 1165G7 to 28w which this laptop almost certainly cannot provide.
Last edited by aepro | Staff February 19, 2021 at 08:03 PM.
a better processor, Ryzen 7 4700u (especially with the i7 being in a lower power laptop with only 2666 MHz RAM)
touchscreen
double the SSD size (but no optane)
added 1 year warranty
the i7-1165G7 is built for LPDDR4X 4266 RAM and is being completely wasted using DDR4 2666. The Ryzen 7 4700u in the costco deal only uses up to DDR4 3200 and performs much better in low power laptops (~15w to the CPU). at 15w the Ryzen 7 4700u consistently outperforms (or barely under performs in single thread processes). You only see a big difference in single thread performance when you bump the 1165G7 to 28w which this laptop almost certainly cannot provide.
Most of the Wi-Fi related problems you guys are reporting, are common with the Realtek Wi-Fi 5 card which is the base option for most of the HP Budget Lineups. This model has the upgrade option to Intel Wi-Fi 6 AX201 card for free which is also mentioned. As per my knowledge, those Wi-Fi problems are not an issue with Intel AX200/201 cards.
In November I got myself a pavilion with similar specs and this Intel WiFi 6 card, haven't had any issues. Back in March I had to get a cheap HP laptop for kids for online learning (the selection at the time was pretty bad), which has the realtek card, and we had WiFi issues on two or three occasions. It refused to connect and a reboot didn't help, either. What ended up helping was turning it off entirely for a few minutes. So yeah I believe it, but the Intel wifi card has been rock solid for me at least, no issues whatsoever.
In November I got myself a pavilion with similar specs and this Intel WiFi 6 card, haven't had any issues. Back in March I had to get a cheap HP laptop for kids for online learning (the selection at the time was pretty bad), which has the realtek card, and we had WiFi issues on two or three occasions. It refused to connect and a reboot didn't help, either. What ended up helping was turning it off entirely for a few minutes. So yeah I believe it, but the Intel wifi card has been rock solid for me at least, no issues whatsoever.
Actually the problem with this Realtek cards are widely documented and it is not just HP but other manufacturers using this card, like Dell and Acer, having this issue as well. The two reasons mainly responsible for that are heating issue and antenna opening. What I understood that this card may need much wider antenna reception area for providing better Wi-Fi signal and sometimes Laptop designs don't provide that much area for reception and the signal drops rapidly with your distance increasing from the router.
In some Dell budget Desktops, like Inspiron 3000 and Vostro, they still use the this card but they don't have these issues as Desktops have enough space for cooling and they have separate antennas outside the chassis for reception.
Actually the problem with this Realtek cards are widely documented and it is not just HP but other manufacturers using this card, like Dell and Acer, having this issue as well. The two reasons mainly responsible for that are heating issue and antenna opening. What I understood that this card may need much wider antenna reception area for providing better Wi-Fi signal and sometimes Laptop designs don't provide that much area for reception and the signal drops rapidly with your distance increasing from the router.
In some Dell budget Desktops, like Inspiron 3000 and Vostro, they still use the this card but they don't have these issues as Desktops have enough space for cooling and they have separate antennas outside the chassis for reception.
Right, which is why I made sure I picked the Intel card for this one. Luckily the problems have been rather isolated, like I said maybe 2 or 3 times over the past year. It was frustrating when it happened but luckily it's not a daily problem.
I received the same message about the promo code not being available at this time.
Also, the only Intel wifi card option was: Intel® 802.11b/g/n/ac (1x1) Wi-Fi® and Bluetooth® 5 Combo(MU-MIMO supported), there was no Intel Wi-Fi 6 option.
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Having spent well near a million dollars on both HP and Lenovo, I will never consider those two again. All my orders are now Dell when it comes to PC. The precision line line particular is very well designed, and the 11th gen intel chips are a long time coming.
also, to others quick to shout "hp sucks!", each brand has their good stuff and bad stuff. go to a dell thread and people will crap on it too. when you're one of the most popular pc brands, you tend to have more unhappy customers due to the sheer volume.
if you want an anecdote, i've used dell, hp, lenovo, asus, and samsung laptops (at least that i can actually remember). i've had good and bad experiences from every single one of them. some issues i could fix, some i could not. some issues were commonplace, and some were unique to me. i have yet to swear off an entire brand just from my experiences, and not just because i know that my own experience is anecdotal at best.
You are right. I got a HP laptop from Amazon Warehouse deals last time. The WiFi was terrible. When I requested a return, Amazon offered 20% discount. It was a nice deal, so I took it. I replaced it with intel WiFi adapter, got it from Amazon, and that fixed the issue.
also, to others quick to shout "hp sucks!", each brand has their good stuff and bad stuff. go to a dell thread and people will crap on it too. when you're one of the most popular pc brands, you tend to have more unhappy customers due to the sheer volume.
if you want an anecdote, i've used dell, hp, lenovo, asus, and samsung laptops (at least that i can actually remember). i've had good and bad experiences from every single one of them. some issues i could fix, some i could not. some issues were commonplace, and some were unique to me. i have yet to swear off an entire brand just from my experiences, and not just because i know that my own experience is anecdotal at best.
Yes, I am comparing apples to apples. I really don't mean to crap on hp... Just really disappointed in them.
Having spent well near a million dollars on both HP and Lenovo, I will never consider those two again. All my orders are now Dell when it comes to PC. The precision line line particular is very well designed, and the 11th gen intel chips are a long time coming.
It's possible that in the desire to keep up with newer technologies and get product out to the US, HP may indeed be cutting corners. I hope not. But in the corporate spaces, they may be just delivering their "tried and true" products / components.
So maybe, get your company to order you a laptop and let your IT group manage it
After seeing and contributing (hopefully) to all these comments, I believe that comments such as the one above, may be very accurate in the consumer space.
It's possible that in the desire to keep up with newer technologies and get product out to the US, HP may indeed be cutting corners. I hope not. But in the corporate spaces, they may be just delivering their "tried and true" products / components.
So maybe, get your work to order you a laptop and let your IT group manage it
The problem is that I am speaking from enterprise experience as well as consumer experience. They used to have much better build quality.
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compare it this to this deal:
https://slickdeals.net/f/14841511-hp-pavilion-15-6-touchscreen-laptop-amd-ryzen-7-4700u-16gb-ram-512-ssd-1080p-649-costco
Costco HP deal has:
- a better processor, Ryzen 7 4700u (especially with the i7 being in a lower power laptop with only 2666 MHz RAM)
- touchscreen
- double the SSD size (but no optane)
- added 1 year warranty
the i7-1165G7 is built for LPDDR4X 4266 RAM and is being completely wasted using DDR4 2666. The Ryzen 7 4700u in the costco deal only uses up to DDR4 3200 and performs much better in low power laptops (~15w to the CPU). at 15w the Ryzen 7 4700u consistently outperforms (or barely under performs in single thread processes). You only see a big difference in single thread performance when you bump the 1165G7 to 28w which this laptop almost certainly cannot provide.compare it this to this deal:
https://slickdeals.net/f/14841511-hp-pavilion-15-6-touchscreen-laptop-amd-ryzen-7-4700u-16gb-ram-512-ssd-1080p-649-costco
Costco HP deal has:
- a better processor, Ryzen 7 4700u (especially with the i7 being in a lower power laptop with only 2666 MHz RAM)
- touchscreen
- double the SSD size (but no optane)
- added 1 year warranty
the i7-1165G7 is built for LPDDR4X 4266 RAM and is being completely wasted using DDR4 2666. The Ryzen 7 4700u in the costco deal only uses up to DDR4 3200 and performs much better in low power laptops (~15w to the CPU). at 15w the Ryzen 7 4700u consistently outperforms (or barely under performs in single thread processes). You only see a big difference in single thread performance when you bump the 1165G7 to 28w which this laptop almost certainly cannot provide.You need member for that
In some Dell budget Desktops, like Inspiron 3000 and Vostro, they still use the this card but they don't have these issues as Desktops have enough space for cooling and they have separate antennas outside the chassis for reception.
In some Dell budget Desktops, like Inspiron 3000 and Vostro, they still use the this card but they don't have these issues as Desktops have enough space for cooling and they have separate antennas outside the chassis for reception.
Promotion "Coupon_5PDS2021-727931438" is temporarily not available at this time.
Also, the only Intel wifi card option was: Intel® 802.11b/g/n/ac (1x1) Wi-Fi® and Bluetooth® 5 Combo(MU-MIMO supported), there was no Intel Wi-Fi 6 option.