Original Post
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Edited August 1, 2021
at 12:53 AM
by
https://www.aukey.com/collections...ndence-day
AUKEY's 50% off independence day continues. Select items only listed only on the landing page.
Code: 4THOFJULY -> new code
AUGUST50
I picked up a car charger and Omnia Mix3 90W 3-Port PD Charger.
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For what it's worth I've bought some stuff from Aukey and been pleased with it. Didn't get any discounts/free product (but that's exactly what a shill would say).
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Here's one of their emails they sent, which doesn't instill confidence in their warranty:
Thank you for contacting us.
If this is the case, we are very sorry to inform you that Amazon has locked our stores, so we cannot reissue or refund you now, and Amazon does not allow us to do so.
If this is the case, could you please contact Amazon directly from this link?
They will reject you at first, but they will refund you eventually. Because Amazon is a very big company, they attach great importance to the ideas of their customers, please try to communicate with them a few times.
We're so sorry about this issue.
You may want to try Facebook messenger. They responded quicker, but then they tried to hand me off to their email team saying they'd get back to me in 5 days.
Something strange is going on over there.
sounds like the divorced parents Amazon and AUKEY are shifting responsibility. Unfortunate, I've always had such good CS with AUKEY. it sucks if when my camera breaks I can only get a refund instead of replacement.
Ultimately it's on Amazon to give you a replacement (which they can't do obviously) or refund, because it was on their site. They took a cut from the sale to manage inventory and logistics like returns, so they should do it. They just don't want to but AUKEY is basically making you go through them. So email AUKEY and they'll apparently send you to Amazon, and people say push for a manager at Amazon and they eventually will refund it.
EDIT: Lol, for all the Amazon bootlickers just take a look at how many "unhelpful" votes my posts have... if the shills are in here waging war, Amazon's slaves are winning
Thank you for contacting us.
If this is the case, we are very sorry to inform you that Amazon has locked our stores, so we cannot reissue or refund you now, and Amazon does not allow us to do so.
If this is the case, could you please contact Amazon directly from this link?
They will reject you at first, but they will refund you eventually. Because Amazon is a very big company, they attach great importance to the ideas of their customers, please try to communicate with them a few times.
We're so sorry about this issue.
Same with me but I'm in Florida waiting on it stuck in Georgia to deliver the 16th.
Not sure if I got a bad item, but I'll still be keeping it and using it. Ill try to get a replacement but not 100% sure I'll get one base of how people are talking about their CS.
--- update ---
They actually emailed me the same day lol...
"
Dear ___,
We are willing to refund you and you do not need to return the product.
The refund will be returned to your payment account, please confirm that your account card is available.
After confirmation, we can request a refund for you.
Greetings.
Felisa"
edit 2
refunded a day after email.
Here's one of their emails they sent, which doesn't instill confidence in their warranty:
Thank you for contacting us.
If this is the case, we are very sorry to inform you that Amazon has locked our stores, so we cannot reissue or refund you now, and Amazon does not allow us to do so.
If this is the case, could you please contact Amazon directly from this link?
They will reject you at first, but they will refund you eventually. Because Amazon is a very big company, they attach great importance to the ideas of their customers, please try to communicate with them a few times.
We're so sorry about this issue.
Amazon sucks to kill many great companies
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Thank God Amazon is finally cleaning out their junk. Had several products from this trash seller.
"Amazon has suspended hundreds of Chinese sellers over policy violations in the last two months...."
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