I had call with ATT loyalty department, they are offering Samsung phones for good discount. This is 24month contract with one time payment
S21 : $199 - $50 one time credit.
S21 FE : $149
S20 FE: $1
NOTE series is not available.
You can take S21 for $150 and wait to s22 release then trade-in. Last year for S21 release Samsung gave $700 credit for S20 model.
https://www.att.com/buy/phones/sa...-gray.html
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Problem is staying with ATT for 24 months.
Gave me iPhone 13 pro for 5.56 with 36 month contract… no phone traded.. also gave a $50 discount in sales tax.
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Edit: I reread what you said before and realized you got a 25% discount. Sorry about that!
The original line fee is for phones on contract/off contract. They did away with contracts for a few years and heavily pushed installment plans (to keep people with them for 24 to 30 months), and now for some reason bringing contracts back. But the word "contract" is what someone would need to confirm with CS during calls if you want to be careful about the line fee.
The original line fee is for phones on contract/off contract. They did away with contracts for a few years and heavily pushed installment plans (to keep people with them for 24 to 30 months), and now for some reason bringing contracts back. But the word "contract" is what someone would need to confirm with CS during calls if you want to be careful about the line fee.
Yep, that's exactly what happened in my case
I'm averaging a new phone every 24 days.
Here is my story. Last November I called the customer loyalty department and got a Samsung S20 FE for a "special price of $180" + tax. All I had to do was to sign a 24 months contract. At the time, I had 6 lines on a grandfathered 15GB Mobile Share plan paying a $15 access fee per line. I specifically mentioned to the CRS that I wanted to keep my plan and was assured that that'd be the case. The MSRP for the phone is $699.
I went on vacation and, since I have auto-payment set up, didn't check my bill until after I came back at the end of December. To my surprise, the access fee for my line changed to $40, meaning that after 2 years I would've paid 180 + (40-15)*24 = $780 for the phone that I could've bought for $699 straight. So, in the past month, I spoke with 6 different people in customer loyalty (including managers) and went to a nearby corporate store. I was getting a different story every time I called. The only thing I was told consistently by all of them was that there was no way to re-apply the line access fee discount and make it $15 again.
They ruined my New Year since I spent most of New Year's Eve on the phone with them and most of New Year's Day running around trying to find a new phone so that I could return the one I bought from AT&T and cancel the contract. Which was pointless anyway, because even though customer loyalty told me I could still do it before January 2 as "buyer's remorse", when I showed up at the corporate store I got laughed at. So, I returned the replacement phone I bought and keep calling customer loyalty.
Long story short, I was forced to upgrade my 6 lines to the Unlimited plan to get out of this 2-year contract. In the end, it worked out "OK" since they "lumped in" the monthly installments I was paying for 2 other phones I bought earlier for my family members and gave me $300 credit. So, the price I'm paying now is comparable to what I was paying before. But it definitely caused me some grief! So, we've been warned!
Thank you very much for articulating so nicely even though you are frustrated. I have now put off my thought of calling loyalty. Appreciate it 👍👍
Yes, That's what I meant
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I was out of any contract and the phone was paid off. I could have done this. Waaaaaaah...