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ATT loyalty department discount on Samsung phones --one time payment
I had call with ATT loyalty department, they are offering Samsung phones for good discount. This is 24month contract with one time payment
S21 : $199 - $50 one time credit.
S21 FE : $149
S20 FE: $1
NOTE series is not available.
You can take S21 for $150 and wait to s22 release then trade-in. Last year for S21 release Samsung gave $700 credit for S20 model.
https://www.att.com/buy/phones/sa...-gray.html
S21 : $199 - $50 one time credit.
S21 FE : $149
S20 FE: $1
NOTE series is not available.
You can take S21 for $150 and wait to s22 release then trade-in. Last year for S21 release Samsung gave $700 credit for S20 model.
https://www.att.com/buy/phones/sa...-gray.html
Created 01-25-2022
at 06:33 AM
by tads_9
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Last Edited by wHiTeSoL
January 27, 2022
at
11:40 PM
Please heed the advice of others in this thread. After reading the advice, I called in to make certain there would be no plan changes or additional charges. First rep said no absolutely not, then came back on the line and said upon researching further, an access fee of $40 would be charged from now on. Luckily was able to cancel before this happened -- ONLY because I was lucky and had not agreed to terms of service. Manager that I eventually spoke to said most people aren't even aware of the changes that will happen. Really, really poor training. MAKE SURE YOU KNOW WHAT YOU'RE SIGNING UP FOR.
About Above statement:
I was a former low level executive reasponsible for a large sales team at ATT, what you're talking about is the old Mobile Share / Mobile share value plans. Access fees for many of them are $40 per line, with a $25 discount for being out of contract (or bringing your own phone or financing your phone on their NEXT program at the time).
Since getting a 2yr contract with subsidy is only available through retentions this piece isn't hightlighted anywhere anymore. So while the rep is absolutley correct that your plan doesn't change at all, losing the discount is an automatic hardwired process that they will not be able to change at will, and if they're not familar enough with the nuences of an old plan they won't know.
TLDR;If you sign a contract and you're on one of these old mobile share (value) plans ($40 -$25 = $15 per line) you will lose this discount if you sign. No matter what the rep says.If you're on literally any other plan you're fine.
About Above statement:
I was a former low level executive reasponsible for a large sales team at ATT, what you're talking about is the old Mobile Share / Mobile share value plans. Access fees for many of them are $40 per line, with a $25 discount for being out of contract (or bringing your own phone or financing your phone on their NEXT program at the time).
Since getting a 2yr contract with subsidy is only available through retentions this piece isn't hightlighted anywhere anymore. So while the rep is absolutley correct that your plan doesn't change at all, losing the discount is an automatic hardwired process that they will not be able to change at will, and if they're not familar enough with the nuences of an old plan they won't know.
TLDR;If you sign a contract and you're on one of these old mobile share (value) plans ($40 -$25 = $15 per line) you will lose this discount if you sign. No matter what the rep says.If you're on literally any other plan you're fine.
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Otherwise it was $25/month for each line on that is on a 24 months contract with this offer. Not sure if this changed
Otherwise it was $25/month for each line on that is on a 24 months contract with this offer. Not sure if this changed
Samsung coming with new phones in 2 weeks and new deals coming in.
Otherwise it was $25/month for each line on that is on a 24 months contract with this offer. Not sure if this changed
I was offered the same thing(the phone credit option) on my older plan. Unfortunately I didn't receive the option to get these phones at the price op mentioned. I'll try again when the S22 come out to see if they have a better option 😭
Popping along on my trusty s10 until it falls apart.
Popping along on my trusty s10 until it falls apart.
Can you elaborate what plan you were in and how much you are paying now for unlimited. Thank you.
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Att buying 5G bandwidth, that where most of the money goes.
Verizon Communications Inc. VZ was the biggest bidder in the auction for "C-band spectrum," a type of wireless spectrum that the biggest U.S. carriers expect will prove crucial in the rollout of 5G networks. Verizon spent $45.5 billion at the auction, while AT&T Inc. T spent $23.4 billion and T-Mobile US Inc. TMUS spent $9.3 billion. Others rounded out the auction with smaller bids of their own — U.S. Cellular Corp.'s USM $1.3 billion haul was the next largest total after T-Mobile's.
Here is my story. Last November I called the customer loyalty department and got a Samsung S20 FE for a "special price of $180" + tax. All I had to do was to sign a 24 months contract. At the time, I had 6 lines on a grandfathered 15GB Mobile Share plan paying a $15 access fee per line. I specifically mentioned to the CRS that I wanted to keep my plan and was assured that that'd be the case. The MSRP for the phone is $699.
I went on vacation and, since I have auto-payment set up, didn't check my bill until after I came back at the end of December. To my surprise, the access fee for my line changed to $40, meaning that after 2 years I would've paid 180 + (40-15)*24 = $780 for the phone that I could've bought for $699 straight. So, in the past month, I spoke with 6 different people in customer loyalty (including managers) and went to a nearby corporate store. I was getting a different story every time I called. The only thing I was told consistently by all of them was that there was no way to re-apply the line access fee discount and make it $15 again.
They ruined my New Year since I spent most of New Year's Eve on the phone with them and most of New Year's Day running around trying to find a new phone so that I could return the one I bought from AT&T and cancel the contract. Which turned out to be pointless because, even though customer loyalty told me I could still return the phone until January 2 as "buyer's remorse", when I showed up at the corporate store to turn it in I got laughed at. So, instead, I had to return the replacement phone I bought and keep calling customer loyalty.
Long story short, I was forced to upgrade my 6 lines to the Unlimited plan to get out of this 2-year contract. In the end, it worked out "OK" since they "lumped in" the monthly installments I was paying for 2 other phones I bought earlier for my family members and gave me a $300 credit. So, the price I'm paying now is comparable to what I was paying before. But it definitely caused me some grief! So, you've been warned!
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