There is a new promo BOGO free line promo, ask your T-Mobile Customer Rep about "2023 Line P1" where you buy a line you get one free.
If you are still not showing correct promo give them the details to add correct promo:
Tell them the name (2022 BYOD Line P1), promo code (sp011)and if needed c2 doc (77abc)for reference to find this promo hope it helps .
Promo ID is 2022 BYOD Line P1. It seems this promo is limited to certain accounts randomly selected by T-Mobile.
Here's everything we know so far:
- Eligibility requirements are pretty much unknown. To check for elegibility the Customer Service rep has to bring up your account, go to your account profile menu, and under there it will list the promos applicable for your account. If your account was one of the lucky ones selected they will see HolidayUnwrapped promo for a free line memo under that menu. At this moment only T-mobile Customer Service can check if this promo shows up on your account's profile, no way to self check.
- Accounts must be checked for what is essentially a "memo" on the account indicating eligibility. Eligibility seems to be targeted to certain accounts and not simply by plan.
- Promotion ends December 19th.
- Cannot stack phone promotions on this free line. It's BYOD only, thus no future Trade-in or phone upgrade promos on this free line.
- You cannot cancel any lines once adding this free line for 12 months.
- DCC fee of $35 will be charged. Unless you do the Self-Service add a device or line BYOD esim option under My Account on your own, after confirming you are eligible.
- It appears any postpaid plan could be eligible, not just Magenta plans.
- Promo name on account will be 2022 BYOD Line P1 and is also known as #HolidayUnwrapped.
- Wait times with support are long, including T-Force. Please only send one message and be patient. It could be up to 5 hours or more before you get a response. You can go to a T-mobile Corporate store and asked them to check for the memo on your account for this promo.
- You can use an esim to activate the line.
- Onces you are confirmed that your account is eligible for the promo, you can order by yourself online. The promo will automatically be applied to your account within 7 days.
- The system is still applying the promo memo to some accounts, if you were told not eligible today, try again before the 19.
- Some plans have a max number of lines, if your account has reached that limit, even if you are elegible for the promo you might not be able to add the free line. Workaround to this is to move to a different plan.
- Good luck to everyone.
So far confirmed the following plans are compatible:
- Simple Choice Plans
- Magenta Max
- Magenta Plus
- Amp
- T-Mobile One
Requires paying one time DCC $35 fee (assited support). Unless you do the Self-Service add a device or line under My Account - BYOD esim option on your own, after confirming you are eligible.
55+ plans are not eligible, adding eSIM doesn't work either: no promotion shows up after self-service checkout, and your plan simply increases by $30-35. You will be charged for one day of service even if you cancel on the same day (this charge can be potentially removed via CS).
If you are still not showing correct promo give them the details to add correct promo:
Tell them the name (2022 BYOD Line P1), promo code (sp011)and if needed c2 doc (77abc)for reference to find this promo hope it helps
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edit:
"the offer will require the customer be on a Magenta biller (not Sprint) and have 2 or more (paid) lines. For reference, "Magenta Biller"
Still check with a few agents if you have time to spare. My exact plan might not be the reason why I'm not eligible.
UPDATE: T-Mobile App Chat said I was eligible and added a line for me. The BYOD promotion shows up on the Plan Details and Service Promos pages. Two other promotions of mine no longer show up but Tforce confirmed they are still active.
Seems most people who are told are not eligible, are able to add the line and see the promotion. We shall see if they stick.
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It sounds like you are on the 2/100 plan that is limited to 3 lines. I was on this and talked about switching to the 2/120 plan here but was rejected in multiple attempts
Yesterday, I found out that starting Aug 2021, the old free lines like the 2017 line on us can be transferred over to Magenta. So I decided to let go of kickback and try to transfer to Magenta with my insider code and free line intact (I also wanted priority data because I can't use data in busy areas). It worked first try with an iMessage agent and then I was able to add the free line online 2 hours before the deal expired (chat refused 2x before I resorted to DIY).
And then ask another.
And so on.
Tell them you're extremely disappointed, you wanted to get this free line but it took over 6 hours to get replies with t-force on Twitter and you were unable to get it done in between your work schedule and weekend responsibilities.
Or that you waited on hold for 2 hours and got hung up on, and did it many times but could never talk to anyone.
This just cemented my opinion about how bad most of tmo csr. I though the only way to cancel a line is to call. I will try the chat later.
Also I will not be surprised if some of SDer are just lying here by saying it worked for the plan they own, to push some of us to take the risk to be their guinea pigs. I maybe wrong, but it s a possibility.
Congratulations for the one who got the free line.
I did confirm via chat that I'm eligible
I have Magenta Max three lines and now it will be four
I will never do business with AT&T and Verizon is way more expensive than TMobile so I'm very happy with TMobile
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I had two different t-force agents guarantee me that the price would not change.
But today my overall price went from $163 a month to $308 a month.
😭
Sign up for a Slickdeals account to remove this ad.
I had two different t-force agents guarantee me that the price would not change.
But today my overall price went from $163 a month to $308 a month.
😭
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