Best Buy has
ASUS TUF Gaming A16 Laptop (FA617NT-A16.R77700) on sale for
$749.99.
Shipping is free.
Thanks to Community Member
Dr.Wajahat for sharing this deal.
Specs:- 16" FHD+ (1920 x 1200, WUXGA+) 16:10, 165Hz 7ms, 300-nits, 100% sRGB, 75.35% Adobe RGB, FreeSync Premium, MUX Switch + AMD Smart Access Graphics
- AMD Ryzen 7 7735HS Mobile Processor (8-core/16-thread, 16MB L3 cache, up to 4.7 GHz max boost)
- AMD Radeon RX 7700S, up to 120W (SmartShift), 8GB GDDR6
- 16GB DDR5-4800 SO-DIMM, Max Capacity:32GB
- 512GB PCIe 4.0 NVMe M.2 Solid State Drive
- Wi-Fi 6 (802.11ax) (Dual band) 2*2 + BT 5.2
- 720P HD camera
- Backlit Chiclet Keyboard Single Light Touchpad
- 90WHrs, 4S1P, 4-cell Li-ion
- 2.20 Kg (4.85 lbs.)
- Ports:
- 1x 3.5mm Combo Audio Jack
- 1x HDMI 2.1 FRL
- 2x USB 3.2 Gen 1 Type-A
- 1x USB 3.2 Gen 2 Type-C support DisplayPort
- 1x USB 3.2 Gen 2 Type-C support DisplayPort / power delivery
- 1x RJ45 LAN port
No Longer Available:
Best Buy via eBay has
ASUS TUF Gaming A16 Laptop (FA617NT-A16.R77700) on sale for
$749.99.
Shipping is free.
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I've had other cheaper, bang for the buck types of gaming laptop like the Gigabyte G5 and this Asus is a notch up. I particularly like the 16:10, 165Hz display and the GPU performance is quite decent. I played CS2 (200+ FPS), EA FC 24 (quite smooth on high refresh rate) and have been playing Baldur's Gate 3 quite well on a balanced set of visual settings. I also stream games to my ROG Ally without any hiccups.
The one odd thing I noticed with the laptop is around the graphics drivers. For some reason, if I install the version from AMD's site, I start noticing random freezes on browsers and browser-based apps, turning the laptop pretty much useless for anything other than gaming. When using the AMD cleanup utility and then installing ASUS' version of the driver, then things work normally. This is the first time I've seen such a weird behavior on a GPU driver and trust me, I've tried all sorts of things including factory resetting the laptop multiple times until I could pinpoint the freezing issue relationship with the GPU driver.
All-in-all, I'm satisfied and think this was a great buy for this price.
I fully agree and understand the concept that the emails are confusing and process seems intentionally pressuring and confusing.
I don't understand being upset and saying not to buy from them when the end result was they discovered all known issues the reviewer was aware of whether reported or not and repaired them all for free under warranty.
The issue seems to be with their confusing communication and repair estimates for damage or other non warranty issues they are also offering to fix.
Consider that Asus is actually spending additional man hours to make up BS claims, document such, and follow up with threats to send things back disassembled on your dime. You're telling me you'd be a happy camper as long as you're able to get them to concede and provide the service you're originally entitled to in the first place?
Wow, either you're a giant fanboy or you're too naive for you're own good.
Yes. Different manufacturers vary wildly in how well they provide warranty service. Manufacturers are definitely not the same in this regard.
Consider that Asus is actually spending additional man hours to make up BS claims, document such, and follow up with threats to send things back disassembled on your dime. You're telling me you'd be a happy camper as long as you're able to get them to concede and provide the service you're originally entitled to in the first place?
Wow, either you're a giant fanboy or you're too naive for you're own good.
Let's use Best Buy as a do not buy since their warranty is only 14 days.
There are two m.2 slots.
The GPU performs between an RTX 4050 and a 4060.
Here's a good review:
https://www.notebookche
And yes, it is a shame that Asus warranty support has gotten so bad. Perhaps it's best to assume that you're on your own if anything goes wrong. Test it thoroughly as soon as you receive it so you can return it to the seller for a full refund if anything isn't working correctly.
https://youtu.be/NHQqKi9NcTs
Let's use Best Buy as a do not buy since their warranty is only 14 days.
I'll preface some background. I am in the business delivering of upgrades/customized systems, parts, providing end of cycle value to businesses, and I file several dozen claims a year on behalf of clients and our own inventory. I've actually had positive experiences with Asus in the past but their recently documented claims on youtube and customers online are both egregious and so similar among many I've read about. It is absolutely NOT normal for manufacturers to point out minor, inconsequential cosmetic defects on products and attempt to bill substantial amounts for repairs. It is also NOT normal for RMA service to claim things are broken when they're not or try to make claims to void your warranty. This is absolutely NOT "industry standard".
Highly recommend Lenovo if you're considering an alternative. I had several positive onsite and offsite laptop repair experiences with them last year. Similar with HP but I only deal with their business/enterprise products and they often times have better support tied in compared to consumer products.
Asus highly warrants a Do Not Buy tag. As a consumer, you gain nothing supporting this behavior.
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Highly recommend Lenovo if you're considering an alternative. I had several positive onsite and offsite laptop repair experiences with them last year. Similar with HP but I only deal with their business/enterprise products and they often times have better support tied in compared to consumer products.
Asus highly warrants a Do Not Buy tag. As a consumer, you gain nothing supporting this behavior.
HP is absolute garbage for the non business side of things.
You seem to be supporting my statement that it isn't industry standard to actually inspect or refurbish anything which is why it isn't industry standard to point out or offer to fix unreported issues.
I would personally rather have horrible interactions with a company that actually fixes my device when needed then fantastic interactions with one who does not. That's just me. Obviously I would prefer both good customer service and a repaired device but that's extremely uncommon with anyone so given the option I would rather have the terrible communication and service with an actually repaired device.
Nothing in the video you showed indicates they are trying to void the warranty or charge for warranty repairs. The only repairs quoted were out of warranty repairs in addition to all the free warranty repairs. The only possible additional charge in the video was the $20 for shipping if they had opted to repair the cosmetic damage which they did not...
HP is absolute garbage for the non business side of things.
You seem to be supporting my statement that it isn't industry standard to actually inspect or refurbish anything which is why it isn't industry standard to point out or offer to fix unreported issues.
I would personally rather have horrible interactions with a company that actually fixes my device when needed then fantastic interactions with one who does not. That's just me. Obviously I would prefer both good customer service and a repaired device but that's extremely uncommon with anyone so given the option I would rather have the terrible communication and service with an actually repaired device.
Nothing in the video you showed indicates they are trying to void the warranty or charge for warranty repairs. The only repairs quoted were out of warranty repairs in addition to all the free warranty repairs. The only possible additional charge in the video was the $20 for shipping if they had opted to repair the cosmetic damage which they did not...
The basis of the this whole saga is them charging for unrelated repairs instead of fixing the warranty requested item. I'm not suggesting these scratches and such are warranty items. It shouldn't be that hard to understand? GN posted several examples from users including customers claiming Asus denying warranty because of damage with an email showing a potential class action being investigated - this would fall under voiding warranty btw. It's in the same video.
I would actually like the Doc to keep posting more laptop deals that are not HP/Dell/Lenovo just because they are PoS companies with their ethics supporting the slaughter of kids (Even though I know every laptop comes Intel or AMD chipsets; they are major israel supporters)
The basis of the this whole saga is them charging for unrelated repairs instead of fixing the warranty requested item. I'm not suggesting these scratches and such are warranty items. It shouldn't be that hard to understand? GN posted several examples from users including customers claiming Asus denying warranty because of damage with an email showing a potential class action being investigated - this would fall under voiding warranty btw. It's in the same video.
I have no idea how bad the issue is but I'm willing to bet based on what I've seen that it's still better than numerous competitors and even if all of the hundreds of complaints turned out to be Asus completely at fault in every single one, that is an extremely small percentage of their returns reporting complaints after over a year of this investigation going on...
I have no idea how bad the issue is but I'm willing to bet based on what I've seen that it's still better than numerous competitors and even if all of the hundreds of complaints turned out to be Asus completely at fault in every single one, that is an extremely small percentage of their returns reporting complaints after over a year of this investigation going on...
When I first had this issue they took it to the repair facility and then sent it back claiming there was no issue. After a lot more effort on my end (multiple chats and calls) they finally replaced it and the escape key was and still is loose.
This Asus TUF had no issues and I didn't need to RMA it. What is worse, trouble with RMA if issues do arise, or having issues that required the lengthy RMA process from the get-go...
At least buying from Best Buy you can easily return it. Buying from manufacturers' websites make it a lot more challenging and they can even make you pay restocking fees like with HP.
All of these manufacturers have strengths and weaknesses and just because there are a few isolated cases does not mean it will happen to everyone.
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Even pretending like terrible warranties and RMA processes are not the standard is pretty absurd since if you bothered researching the issue you're telling me to you would see the forums for it both for your linked video and elsewhere are filled with as many complaints about Acer, Dell, HP, and every other company as they are about Asus.
All I've learned from the YouTube videos and Reddit posts on this topic is that Asus apparently honors their warranty most of the time but also denies claims outside of it and has a really thorough RMA inspection which shockingly is pissing off a lot of people because they are being asked if they want to repair issues they weren't aware of or told that spilling soda on their laptop or motherboard is not covered under warranty. Known liquid spills make up a large portion of complaints for warranty denials. This honestly probably even explains why liquid damage is included as a boilerplate message in the video example. The over all small number of actually relevant complaints after a full year of reporting and trying to get more complaints says a lot. Note this isn't just your linked video investigation it's the same on Linus, Reddit, and several other forums so having such a small number of complaints is pretty interesting for an allegedly company wide policy spanning issue impacting every warranty claimant... They must have an extremely low return rate to have so few people with complaints.