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Verizon Wireless - $800 trade in value towards Samsung phones (Z Fold 4 / Flip 4 / variations of S22)

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Verizon Wireless is offering a flat $800 trade in value towards select Samsung phones including the Z Fold 4, Z Flip 4, S22 ultra, S22 plus, S22, and S21 FE 5G ($700 credit as MSRP is $699.99), with select 5G unlimited plans (including the lowest tier 5G start). This applies for new lines and upgrade eligible lines. $800 credit is applied over 36 months. If switching, you are also eligible for another $200.

While many phones on VZW seem to have "get up to $800 off with trade", these Samsung phones say simply "get $800 off with trade"

I was able to submit for $800 trade in value using some really old phones including an iPhone 6s and Galaxy S7 Edge. I am an existing customer that was upgrade eligible for multiple lines.

Links to phones with $800 trade in value:
Z Fold 4: https://www.verizon.com/smartphon...y-z-fold4/
Z Flip 4: https://www.verizon.com/smartphon...y-z-flip4/
S22 Ultra: https://www.verizon.com/smartphon...s22-ultra/
S22 plus: https://www.verizon.com/smartphon...-s22-plus/
S22: https://www.verizon.com/smartphon...alaxy-s22/
S21 FE 5G ($700 credit): https://www.verizon.com/smartphon...s21-fe-5g/
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Verizon Wireless - $800 trade in value towards Samsung phones (Z Fold 4 / Flip 4 / variations of S22)
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Community Wiki

Last Edited by PedroR August 23, 2022 at 04:15 PM
Eligible phones to trade in

Apple:
iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11 Pro, iPhone 11 Pro Max, iPhone 11, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12 mini, iPhone 12, iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 13 mini, iPhone SE (2nd Gen), iPhone 8, iPhone 8 Plus, iPhone 7, iPhone 7 Plus, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus

Samsung:
Galaxy S9, Galaxy S9+, Galaxy S10, Galaxy S10e, Galaxy S10 Lite, Galaxy S10 5G, Galaxy S10+, Galaxy S20, Galaxy S20 5G, Galaxy S20 Ultra LTE, Galaxy S20 FE 4G, Galaxy S20 FE 5G, Galaxy S20 Ultra 5G, Galaxy S20+, Galaxy S20+ 5G, Galaxy S21 5G, Galaxy S21 FE 5G, Galaxy S21 Ultra 5G, Galaxy S21+ 5G, Galaxy S22 Ultra, Galaxy S22+, Galaxy S22, Galaxy Note9, Galaxy Note10, Galaxy Note10 Lite, Galaxy Note10 5G, Galaxy Note10+, Galaxy Note10+ 5G, Galaxy Note20 4G, Galaxy Note20 Ultra 4G, Galaxy Note20 5G, Galaxy Note20 Ultra 5G, Galaxy Fold, Galaxy Z Flip, Galaxy Z Fold2, Galaxy Z Fold3 5G, Galaxy Z Flip3 5G, Galaxy A42, Galaxy S8, Galaxy S8 active, Galaxy S8+, Galaxy S6, Galaxy S6 edge, Galaxy S6 edge TD, Galaxy S6 edge+, Galaxy S7, Galaxy S7 edge, Galaxy Note8, Galaxy A01, Galaxy A02s, Galaxy A03s, Galaxy A10, Galaxy A10e, Galaxy A10s, Galaxy A11, Galaxy A12, Galaxy A20, Galaxy A20e, Galaxy A20s, Galaxy A21, Galaxy A21s, Galaxy A30, Galaxy A30s, Galaxy A31, Galaxy A50, Galaxy A51, Galaxy A51 5G, Galaxy A70, Galaxy A71, Galaxy A71 5G, Galaxy XCover Pro, Galaxy XCover Field Pro

Google:
Pixel 2, Pixel 2 XL, Pixel 3a, Pixel 3a XL, Pixel 3, Pixel 3 XL, Pixel 4a, Pixel 4a 5G, Pixel 4, Pixel 4 XL, Pixel 5, Pixel 5a, Pixel 6, Pixel 6 Pro

Kyocera:
DuraForce Ultra

LG:
V60 ThinQ, Velvet 5G UW, Wing 5G, V50 ThinQ, Velvet 5G UW, Wing 5G, V30, V30+, V30S, V35 ThinQ, G6+, G7 ThinQ, G7+ ThinQ, G7 Fit, G8 ThinQ, G8S ThinQ, G8X ThinQ, Stylo 6, K22, K92, Phoenix 5, Aristo 5

Microsoft:
Surface Duo

Motorola:
motorola one 5G, motorola razr, motorola edge, moto edge 5G, motorola edge+, moto z3, moto z4, motorola one, motorola one zoom, moto g8 play, moto g8 power, moto g stylus, moto g fast, moto g power, moto g power 2021, moto g power 2022, moto g 5G, moto g pure

Nokia:
8 V 5G

OnePlus:
7, 7 Pro, 7 Pro 5G, 7T, 7T Pro, 7T Pro 5G McLaren, 8, 8 5G, 8 Pro, 8T, 8T+, 9, 9 Pro 5G, Nord N100, Nord N10 5G, 6, 6T

Orbic:
Myra 5G

Razer:
Razer Phone 2

RED:
Hydrogen One

Sony:
Xperia 1, Xperia 1 II, Xperia 5 II

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Joined Nov 2011
L3: Novice
> bubble2 262 Posts
197 Reputation
AK00
09-24-2022 at 08:45 PM.
09-24-2022 at 08:45 PM.
Quote from gobbgookV :
How did you sign up without upgrading or adding a new line? 2 or 3 years?
Clarification: There was one line on the account that was recently upgraded about a month ago. The whole S22 Ultra purchase via Samsung's site did require that line/phone to be upgraded, but that trade-in was via Samsung's site. When I went through the options to trade-in the S7 Edge, which was about a week later, I didn't have to select a line to upgrade or provide a particular line - I just selected to trade in the phone. (I'll clarify my original post)
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Joined Oct 2009
L3: Novice
> bubble2 745 Posts
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Hexum944
09-25-2022 at 11:00 PM.
09-25-2022 at 11:00 PM.
Will the new S23 phones have an $800 trade in credit as well?
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Joined Jul 2011
L6: Expert
> bubble2 1,522 Posts
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isobro
09-26-2022 at 09:58 AM.
09-26-2022 at 09:58 AM.
Quote from silow :
What device did you buy and when was the order date? Ask them to check for all promotions active at the time you placed the order. Remind them that the $400 value is the current promotion but you placed the order when there was another promotion that have since expired and you should eligible for active promotions for when you place the order, not when you submitted the trade in device if done within 30 days of new device activation.

As a reminder stay calm, cool, and courteous with the rep. That's the most effective way to get them to help you as you guide them to try and help you on a task they don't normally perform on a day-to-day basis.

If the trade in department is being difficult call customer care at 611. Yes you'll have to repeat your situation but the care rep can be your advocate when they reach out to trade in to help assist with your issue.

I know all of this is frustrating and you are spending a lot of time trying to resolve this issue but stay persistent and you should be able to get them to honor the trade in value.

For your reference these were the trade in values on 8/23:

S22 series: https://web.archive.org/web/20220...4515081836 [archive.org]
Flip4/Fold4: https://web.archive.org/web/20220...7009745305 [archive.org]
Thank you for the details. I bought the s22+ and the order date was Sept 7. They said there was not a promotion and $400 was my option. They were rather unhelpful. I have tried twice and both times they say I traded in the wrong phone even though the IMEI completely says otherwise. I'm to the point of filling an FCC complaint on it. Thank you for the webarchives too! Not sure if I should try a 3rd time here or just go the complaint route
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Joined Oct 2009
L3: Novice
> bubble2 745 Posts
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Hexum944
09-26-2022 at 01:55 PM.
09-26-2022 at 01:55 PM.
Worth upgrading to S22+ from a S10+?
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Joined Dec 2014
L4: Apprentice
> bubble2 472 Posts
28 Reputation
TopGun2000
09-27-2022 at 03:33 PM.
09-27-2022 at 03:33 PM.
How long does it take for Verizon to evaluate your trade-in phone? Mine was delivered last Wednesday, still no update so far.
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Last edited by TopGun2000 September 27, 2022 at 09:46 PM.
Joined Nov 2007
L6: Expert
> bubble2 1,054 Posts
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Im_on_my_way
09-27-2022 at 05:10 PM.
09-27-2022 at 05:10 PM.
Quote from TopGun2000 :
How long does it for Verizon to evaluate your trade-in phone? Mine was delivered last Wednesday, still no update so far.
One full week for mine. Delivered to Verizon 9/8, email confirm they received device on 9/10, then email confirming value on 9/15.
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Joined Dec 2014
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> bubble2 472 Posts
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TopGun2000
09-29-2022 at 08:34 AM.
09-29-2022 at 08:34 AM.
Quote from Im_on_my_way :
One full week for mine. Delivered to Verizon 9/8, email confirm they received device on 9/10, then email confirming value on 9/15.
Quote from silow :
Congrats. I believe you should be fine and if not it'll just be another hassle to deal with but you should be able to ultimately get it with more customer support contact. The trade-in correction is a manual correction so it wouldn't necessarily show with the automated emails. I've gone through the same thing in a past experience.
Things turned out to be better than expected. Got an email from Verizon saying my trade-in device value had to be adjusted Applause

"The device didn't meet all the requirements of the original trade-in estimate, so the actual trade-in value had to be adjusted.

Promotions and discounts
Estimated trade-in value: $8.33/mo for 24 months
Final trade-in value: $33.33/mo for 24 months
Submission ID:
Make/Model: LG/LG V30 in Black LS998"
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Joined Nov 2007
L6: Expert
> bubble2 1,054 Posts
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Im_on_my_way
09-29-2022 at 08:53 AM.
09-29-2022 at 08:53 AM.
Quote from TopGun2000 :
Things turned out to be better than expected. Got an email from Verizon saying my trade-in device value had to be adjusted Applause

"The device didn't meet all the requirements of the original trade-in estimate, so the actual trade-in value had to be adjusted.

Promotions and discounts
Estimated trade-in value: $8.33/mo for 24 months
Final trade-in value: $33.33/mo for 24 months
Submission ID:
Make/Model: LG/LG V30 in Black LS998"
My confirm also said $33.33 for 24 mo., but the credits have actually started and I'm getting the expected $22.22 for 36 mo. Still $800. I don't think the 24 month term is even a thing.
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Joined Dec 2014
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> bubble2 472 Posts
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TopGun2000
09-29-2022 at 11:21 AM.
09-29-2022 at 11:21 AM.
Quote from Im_on_my_way :
My confirm also said $33.33 for 24 mo., but the credits have actually started and I'm getting the expected $22.22 for 36 mo. Still $800. I don't think the 24 month term is even a thing.
Yeah, the actual credits are still spread over 36 months. Verizon has never bothered to update their email templates.
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Joined Jul 2004
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> bubble2 7,305 Posts
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Brooklynite
09-29-2022 at 01:33 PM.
09-29-2022 at 01:33 PM.
Verizon avg $75/mo for at least 35GB unlimited and hotspot

Metro $24/mo for at least 35GB unlimited and hotspot , 4 lines
excluding value for prime and Google One

In 36 months this free phone will cost $1100 more than Metro
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Joined Jul 2004
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> bubble2 7,305 Posts
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Brooklynite
09-29-2022 at 01:36 PM.
09-29-2022 at 01:36 PM.
Quote from Hexum944 :
Worth upgrading to S22+ from a S10+?
In the same boat and I hate to lose micro SD and headphone jack. Both have been a lifesaver in a pinch, work calls, interviews, travel.
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Joined Jul 2011
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> bubble2 1,522 Posts
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isobro
10-17-2022 at 08:33 AM.
10-17-2022 at 08:33 AM.
Quote from isobro :
Well, after way too much time on the phone with Verizon: She verified all my information and tried to claim the phone was a different phone and not eligible. I mentioned I took pictures of the phone and the settings, plus the imei can be validated via putting the imei number into any imei checking website where it shows an Aristo 5. She put me on hold again to talk to someone (30+ minutes). Then started telling me it was a 'low tier' and only eligible for $400. I have had to go back and forth with her on it. She said she can't find the promotion for the $800 and is claiming that it is $400, even though my emails and their own website says "estimated trade in value: $800". Ugh.
Just to close my saga, Verizon continued to be zero help after multiple reach outs. I eventually filed an FCC complaint, BBB complaint, an AG complaint for my state, and an executive relations complaint. Of course, they reached out to me within hours of my complaints and fixed the situation. It is a joke it has to go this far for them to uphold their own terms. My only thought is whoever did my trade-in at verizon entered my information wrong which messed up a bunch of things. Advice to anyone: document document document. Next time I also won't bother with more than one attempt to give them to fix it. It is clear their CS reps have no clue how to fix things when something like this happens. Their default is "it will be fixed on the next cycle".
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Joined Nov 2003
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> bubble2 15,597 Posts
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deshwasi
10-19-2022 at 12:15 PM.
10-19-2022 at 12:15 PM.
↵
Quote from isobro :
Just to close my saga, Verizon continued to be zero help after multiple reach outs. I eventually filed an FCC complaint, BBB complaint, an AG complaint for my state, and an executive relations complaint. Of course, they reached out to me within hours of my complaints and fixed the situation. It is a joke it has to go this far for them to uphold their own terms. My only thought is whoever did my trade-in at verizon entered my information wrong which messed up a bunch of things. Advice to anyone: document document document. Next time I also won't bother with more than one attempt to give them to fix it. It is clear their CS reps have no clue how to fix things when something like this happens. Their default is "it will be fixed on the next cycle".
​i had to go thru the same issue. My phone even had a model # (not name) & imei sticker on back and they claimed the same. got stalled for a week or so with "we will fix it" after i informed them i had pics and even box that shows all info. After second phone call someone more diligent checked everything and confirmed the imei matched and finally fixed it. Looks like all tradeins are run by lazy/scammers and the unlucky few will have to fight it out like us. But it worked. big thanks to OP & my man silow.
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Joined Oct 2008
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> bubble2 1,936 Posts
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flightxxx
11-17-2022 at 03:26 PM.
11-17-2022 at 03:26 PM.
anyone know what special verizon will be doing for the z flip on black friday? will it be any better than the exisiting promo?
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