There is a new promo BOGO free line promo, ask your T-Mobile Customer Rep about "2023 Line P1" where you buy a line you get one free.
If you are still not showing correct promo give them the details to add correct promo:
Tell them the name (2022 BYOD Line P1), promo code (sp011)and if needed c2 doc (77abc)for reference to find this promo hope it helps .
Promo ID is 2022 BYOD Line P1. It seems this promo is limited to certain accounts randomly selected by T-Mobile.
Here's everything we know so far:
- Eligibility requirements are pretty much unknown. To check for elegibility the Customer Service rep has to bring up your account, go to your account profile menu, and under there it will list the promos applicable for your account. If your account was one of the lucky ones selected they will see HolidayUnwrapped promo for a free line memo under that menu. At this moment only T-mobile Customer Service can check if this promo shows up on your account's profile, no way to self check.
- Accounts must be checked for what is essentially a "memo" on the account indicating eligibility. Eligibility seems to be targeted to certain accounts and not simply by plan.
- Promotion ends December 19th.
- Cannot stack phone promotions on this free line. It's BYOD only, thus no future Trade-in or phone upgrade promos on this free line.
- You cannot cancel any lines once adding this free line for 12 months.
- DCC fee of $35 will be charged. Unless you do the Self-Service add a device or line BYOD esim option under My Account on your own, after confirming you are eligible.
- It appears any postpaid plan could be eligible, not just Magenta plans.
- Promo name on account will be 2022 BYOD Line P1 and is also known as #HolidayUnwrapped.
- Wait times with support are long, including T-Force. Please only send one message and be patient. It could be up to 5 hours or more before you get a response. You can go to a T-mobile Corporate store and asked them to check for the memo on your account for this promo.
- You can use an esim to activate the line.
- Onces you are confirmed that your account is eligible for the promo, you can order by yourself online. The promo will automatically be applied to your account within 7 days.
- The system is still applying the promo memo to some accounts, if you were told not eligible today, try again before the 19.
- Some plans have a max number of lines, if your account has reached that limit, even if you are elegible for the promo you might not be able to add the free line. Workaround to this is to move to a different plan.
- Good luck to everyone.
So far confirmed the following plans are compatible:
- Simple Choice Plans
- Magenta Max
- Magenta Plus
- Amp
- T-Mobile One
Requires paying one time DCC $35 fee (assited support). Unless you do the Self-Service add a device or line under My Account - BYOD esim option on your own, after confirming you are eligible.
55+ plans are not eligible, adding eSIM doesn't work either: no promotion shows up after self-service checkout, and your plan simply increases by $30-35. You will be charged for one day of service even if you cancel on the same day (this charge can be potentially removed via CS).
If you are still not showing correct promo give them the details to add correct promo:
Tell them the name (2022 BYOD Line P1), promo code (sp011)and if needed c2 doc (77abc)for reference to find this promo hope it helps
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edit:
"the offer will require the customer be on a Magenta biller (not Sprint) and have 2 or more (paid) lines. For reference, "Magenta Biller"
Still check with a few agents if you have time to spare. My exact plan might not be the reason why I'm not eligible.
UPDATE: T-Mobile App Chat said I was eligible and added a line for me. The BYOD promotion shows up on the Plan Details and Service Promos pages. Two other promotions of mine no longer show up but Tforce confirmed they are still active.
Seems most people who are told are not eligible, are able to add the line and see the promotion. We shall see if they stick.
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Is Anyone with discounted plan $100 for 2 lines successful for adding a free line?
We don't currently need a fourth line. We're not even using the free third line at the moment. But with two kids we will eventually need lines for both of them. But that's still years away, so no reason to pay more now.
Went to a TMO corporate retail location. They checked - said I was not part of the offering.
Called this morning. Got another person. He was appreciative of my loyalty with TMO of over 20 yrs, but still only offered to give me another line for me to pay for.
Got on chat - person told me that offer is pre-determined by the system and it will show in your account once you are eligible to take the offer, but as of the moment, your account is not yet enrolled with this deal, but TMO is still working on it...
Told that I guess I was disappointed and will now have to cancel my TMO service. He said for a valued customer as myself he can request the promotion be applied to my account.
I asked that rather than requesting, why dont you just enable it?
They will waive activation fee. I requested SIM be mailed. Filled out form asking for credit card info and then got email sent to me
So he keeps saying he will call me on MOnday.
Stay tuned....
To add it to your account requires the rep to escalate your request to a supervisor or manager that has the access to manually enter and apply promos. That is why he is telling you that he will call you back Monday, he has to wait for whoever he has to contact get back to him and then he gets back to you.
I messaged T-Force and they replied back to just add a line online and don't worry about the charge, the line will be free once it goes through.
Followed the add a line steps online. I picked the sim card option. Once I got the shipping information, the new line showed up.
Under promos, I see the discount.
Damn easy. Thanks OP and everyone else.
I'm on the Amplified Plan, which is the employer discounted plan, which is the plan that give Magenta Max benefits at the Magenta price.
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Is Anyone with discounted plan $100 for 2 lines successful for adding a free line?
I tried to message T-Force through Twitter twice but haven't gotten any response after over 24 hours. I asked them if I can switch to FRLTULF2 and then add a holiday unwrapped line. I get the same change to Magenta issue online that would double my bill if I try to add a line, and when I tried iMessage, they wanted to switch me to Magenta and so I declined.
I'm also pretty sure we're getting de-prioritized heavily in busy areas like Essentials does. I have to use Xfinity Mobile on the pay by GB in busy areas.
Excerpt from the wiki on the 2020 thread by GreenCreature437 (my first post in the current thread)
This is a great (grandfathered) plan as it gives you 2 lines for $100 or $80 after 2GB data limit kickback on the 2 lines (or even less if you have the plan with T-Mobile employee hookup code). Plus with the additional promotion you get HD streaming, 10GB full speed hotspot and twice the international data speed (256kbs instead of 128kbs).
BUT... this account only supports 3 lines and unless you got the one free line they offered once under this plan you never got and will never get a free line with the plan.
But if the plan works out for you can move to another T-Mobile One plan (FRLTULF2) which cost a little bit more (2 lines for $120 or $100 after kickbacks) but you will be eligible for the free line and hopefully for additional free lines in the future (the plan supports up to 8 lines in total). The reps are also be able to move the kickback and ONE Plus promotion to the new plan. They might not do it immediately for the new free line but this is also possible and might need another try.
Plus the new plan includes $10.99 Netflix Standard HD account contribution which also needs to be factored in as a bonus.
If you want to get out of that hole and make the change here is my conversation regarding the plan change with T-Force on Twitter:
https://slickdeals.net/f/14713250-t-mobile-customers-add-a-line-for-free-starting-december-20th?p=14402398
Then I called 611 at night and asked the overseas team to also add the promo add-ons to new free line so that all lines on the account have the ONE Plus promo (no kickback on the free line of course):
https://slickdeals.net/f/14713250-t-mobile-customers-add-a-line-for-free-starting-december-20th?p=14403126
Summary of the process and overview of changes:
https://slickdeals.net/f/14713250-t-mobile-customers-add-a-line-for-free-starting-december-20th?p=14403958
As I wrote it needs some time and the right reps to make it happen as I struggled with reps in the past to switch to a different T-Mobile One plan and not ending up with a Magenta plan and losing the kickback and One Plus promotion.
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My previous two free lines are showing as
2020 Line On Us 2
2021 Line On Us 6
However the latest addition shoes up as
2022 BYOD Line P1
There is nothing to indicate that it's free.
Anyone else got something different or interpret it differently?
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