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expiredRatatoullie posted Jul 01, 2023 04:25 AM
expiredRatatoullie posted Jul 01, 2023 04:25 AM

Samsung EDU/EPP: Q990C 11.1.4 ch. Wireless Dolby ATMOS Soundbar System (2023)

+ Free Shipping

$900

$1,900

52% off
Samsung
150 Comments 44,478 Views
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Deal Details
Samsung has for Samsung EDU/EPP Members: Samsung Q-series 11.1.4 ch. Wireless Dolby ATMOS Soundbar + Rear Speakers w/ Q-Symphony (HW-Q990C, 2023) on sale for $899.99. Shipping is free.

Thanks to community member Ratatoullie for finding this deal.

Note: Must be signed in to see sale price. Samsung discount programs are free to join. Eligibility and sale price may vary by account or discount program.

Includes:
  • Soundbar
  • Subwoofer
  • Read Speaker Kit (Pair)
  • HDMI Cable
  • Wall Mount Kit
  • Remote

Editor's Notes

Written by oceanlake

Original Post

Written by Ratatoullie
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
Samsung has for Samsung EDU/EPP Members: Samsung Q-series 11.1.4 ch. Wireless Dolby ATMOS Soundbar + Rear Speakers w/ Q-Symphony (HW-Q990C, 2023) on sale for $899.99. Shipping is free.

Thanks to community member Ratatoullie for finding this deal.

Note: Must be signed in to see sale price. Samsung discount programs are free to join. Eligibility and sale price may vary by account or discount program.

Includes:
  • Soundbar
  • Subwoofer
  • Read Speaker Kit (Pair)
  • HDMI Cable
  • Wall Mount Kit
  • Remote

Editor's Notes

Written by oceanlake

Original Post

Written by Ratatoullie

Community Voting

Deal Score
+54
Good Deal
Visit Samsung

Price Intelligence

Model: (NEW) Samsung HW-Q990C 11.1.4Ch Soundsystem w/Dolby Audio (2023) (Open Box)

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Top Comments

Pkrisp
46 Posts
42 Reputation
Chat with rep and get additional 10 percent off. I ordered for $809.
UniqueBorder265
11 Posts
10 Reputation
But what did you tell them
basquet_57
120 Posts
63 Reputation
I have the Q990B have the left rear speaker disconnect issue…
Consider this a warning, Samsung Customer support is as bad as it gets. I submitted around 5 tickets to them, they all got quietly deleted, when asked why, they said they needed more info… went through troubleshooting multiple times.
They kept promising they were going to ship a replacement unit in 10-20 days, and never did. I was never notified when they cancelled the tickets either.

This went on for months. Since the 1 year warranty was about to expire I filed a complaint with the details to the BBB, within a couple of days someone called from Samsung responding to the BBB complaint and this time - the 6th they did send the speakers.

What did I get in exchange for all the hours of troubleshooting, follow up, waiting on the phone for a supervisor that never came and got disconnected…

It's a nightmare. I'll never buy a Samsung product again. I had bought directly through Samsung.com

149 Comments

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Jul 01, 2023 04:51 PM
46 Posts
Joined May 2017
PkrispJul 01, 2023 04:51 PM
46 Posts
Quote from Croco4 :
Was able to replicate including 10% loyalty discount, thanks to all who mentioned it, picking up from BB later today Smilie FYI, agent did warn me that there are only a few left in stock (as of ~10:45am EST) so YMMV.
Do you know if BB pick up qualifies for 100 days return? Chat rep said twice yes, it qualifies for 100 days return for pick up, however website dont say it
Jul 01, 2023 04:51 PM
1,421 Posts
Joined Jun 2009
NSTarJul 01, 2023 04:51 PM
1,421 Posts
Quote from Naxra :
Same here unfortunately

EDIT: Two reps have told me that the "system is down", with the most recent one saying there is a technical glitch preventing codes. She also asked me to check back in 60 minutes. Seems like it might actually be legit. I will probably try again in a bit.
At least you got a code.
Jul 01, 2023 04:51 PM
19 Posts
Joined Nov 2016
rzeferino511786Jul 01, 2023 04:51 PM
19 Posts
Quote from Naxra :
Same here unfortunately

EDIT: Two reps have told me that the "system is down", with the most recent one saying there is a technical glitch preventing codes. She also asked me to check back in 60 minutes. Seems like it might actually be legit. I will probably try again in a bit.
I just received a code 5 minutes ago and was able to place the order with 10 percent off totaling to 809 before tax
Jul 01, 2023 04:52 PM
1,421 Posts
Joined Jun 2009
NSTarJul 01, 2023 04:52 PM
1,421 Posts
Quote from Naxra :
I'm striking out with chat support, 3 reps have shot me down for the 10% off.
I get the same guy every time. 😆
Jul 01, 2023 04:54 PM
1 Posts
Joined Dec 2022
HappyPickle4595Jul 01, 2023 04:54 PM
1 Posts
Got this for even lower on EDP. Chat with agent and ask for 10% loyalty discount. They will send a new link for checkout with discounted price. New price 809.99 before tax.
Jul 01, 2023 05:07 PM
7,960 Posts
Joined Jun 2007
DyscalculicJul 01, 2023 05:07 PM
7,960 Posts
Are these going to give me a hard time with a Sony TV? I'd love a seamless experience more, over an audiophile tier one.
Jul 01, 2023 05:17 PM
16 Posts
Joined Jul 2019
DougB27Jul 01, 2023 05:17 PM
16 Posts
Amazing system. IMO worth it at full price and definitely worth it at this discount.

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Jul 01, 2023 05:19 PM
4,414 Posts
Joined Dec 2008
GulllyBoYJul 01, 2023 05:19 PM
4,414 Posts
Quote from DougB27 :
Amazing system. IMO worth it at full price and definitely worth it at this discount.
So does this better than conventional towers and center speakers?
Jul 01, 2023 05:26 PM
72 Posts
Joined May 2020
TealApparel9002Jul 01, 2023 05:26 PM
72 Posts
Do the rear speakers come with a mall mounting kit? Can you even wall mount the rears? Anyone know?
Jul 01, 2023 05:30 PM
146 Posts
Joined Jun 2017
EddieslosingitJul 01, 2023 05:30 PM
146 Posts
Quote from gotojanoo :
So does this better than conventional towers and center speakers?
Not at all, you are paying more or less for convenience.

It has great sound but very limited connectivity and NO HDMI 2.1. If those aren't important to you then it does provide good sound, but if you want "great" sound I'd go with a dedicated system with much more flexibility and connectivity than any soundbar can offer.
Jul 01, 2023 05:34 PM
2 Posts
Joined Jul 2023
MaddyFishJul 01, 2023 05:34 PM
2 Posts
Managed to check this site after a good while. Legit was thinking about buying this when it showed up as $1,049.99 last week. Total just now was $866 and that dopamine rushed in like a bullet. Def get this while yall still can, thanks OP!
Jul 01, 2023 05:35 PM
5,948 Posts
Joined Nov 2014
ftee123Jul 01, 2023 05:35 PM
5,948 Posts
Quote from MaddyFish :
Managed to check this site after a good while. Legit was thinking about buying this when it showed up as $1,049.99 last week. Total just now was $866 and that dopamine rushed in like a bullet. Def get this while yall still can, thanks OP!
Holding until it hits $699.
Jul 01, 2023 05:39 PM
83 Posts
Joined Oct 2006
chris0247Jul 01, 2023 05:39 PM
83 Posts
Quote from srayam :
I tried this, but when applying promo in my EPP account its saying coupon is invalid.
Hmm, make sure it's removed from your "dummy"/Non-EPP order... otherwise, I'm not sure, it worked this morning. I suppose it's also possible they removed the ability to add codes on EPP orders.
Last edited by chris0247 July 1, 2023 at 11:45 AM.
Jul 01, 2023 06:09 PM
14 Posts
Joined Nov 2016
srayamJul 01, 2023 06:09 PM
14 Posts
Quote from chris0247 :
Hmm, make sure it's removed from your "dummy"/Non-EPP order... otherwise, I'm not sure, it worked this morning. I suppose it's also possible they removed the ability to add codes on EPP orders.
Hmm, the rep confirmed Its because I used 10% code already for buying TV last time.

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Jul 01, 2023 06:10 PM
4,414 Posts
Joined Dec 2008
GulllyBoYJul 01, 2023 06:10 PM
4,414 Posts
Quote from srayam :
Hmm, the rep confirmed Its because I used 10% code already for buying TV last time.
time for new account and email Smilie

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