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HP ENVY Laptop (Open-Box): i9-13900H, 16" 2560x1600 120Hz Touch, RTX 4060, 1TB SSD Expired
$857
$1,749.99
+ Free Shipping
Best Buy has HP ENVY 16" Laptop (Open-Box Excellent, 16-h1023dx, Natural Silver) for $856.99. Shipping is free, otherwise select free curbside pickup if stock is available.
Note: Scroll down to "Buying Options" to see open-box listings. Stock may be limited due to product being open box condition.
Thanks to Community Member SlickCrayon1512 for finding this deal.
Specs:
Note: Scroll down to "Buying Options" to see open-box listings. Stock may be limited due to product being open box condition.
Thanks to Community Member SlickCrayon1512 for finding this deal.
Specs:
- Intel Core i9-13900H Processor
- 16" 2560x1600 120Hz 400-nits IPS Touchscreen Display
- 16GB DDR5 5200 Memory
- 1TB PCIe Solid State Drive
- NVIDIA GeForce RTX 4060 Graphics
- 2x Thunderbolt 4 with USB Type-C 40Gbps (USB Power Delivery, DisplayPort 1.4, HP Sleep and Charge)
- 2x USB 3.2 Gen 2 Type-A 10Gbps (1 with HP Sleep and Charge)
- 1x HDMI 2.1
- Backlit Keyboard
- Wi-Fi 6E + Bluetooth 5.3
- Windows 11 Home
Original Post
Written by
Edited July 31, 2023
at 03:47 PM
This looks more reasonable than other deals. You have i9 13900H, 4060 and a fair screen (70% NTSC 400 nit, not good but not bad either)
https://www.bestbuy.com/site/hp-e...Id=6537115
https://www.bestbuy.com/site/hp-e...Id=6537115
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Give Feedback Model: HP - ENVY 16" Wide Quad XGA Touch-Screen Laptop - Intel Core i9 - 16GB Memory - 1TB SSD - Natural Silver
Deal HistoryĀ
Deal History includes data from multiple reputable stores, such as Best Buy, Target, and Walmart. The lowest price among stores for a given day is selected as the "Sale Price".
Sale Price does not include sale prices at Amazon unless a deal was posted by a community member.
Sale Price does not include sale prices at Amazon unless a deal was posted by a community member.
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You can add up to 64 GB of ram and a total of 2 nvme drives. The screen is decent, but very glossy. A matte screen protector fixed this for me.
A major downside is that it only charges by USB-C if the laptop is completely turned off; it will not charge even if sleeping. Third-party 200 W power supplies with a barrel connection seem to work.
For the price, it's pretty powerful, but you will have to carry around a power supply due to lack of USB-C charging, and it is a bit heavy.
13900H is a respectful upgrade from 12900H. 4060 is quieter and cooler for the same performance.
My order of this envy will arrive tomorrow. I'll post the experience of them both. On paper, this probably is better.
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I may have mixed up the naming. I set it to what was listed as the default settings in Intel XTU, so I used the default values specified by Intel.
If you do a fresh install this way, do all windows updates, install nvidia drivers, and install HP support and hp command via Microsoft store, and you're STILL locked out from selecting performance in hp command center then I'd be absolutely shocked.
Edit* I removed the heatsink and reapplied a SYY thermal paste to the CPU and GPU. I removed the black stickers covering the vent holes to make sure all are open. I followed HP's official instructions for the thermal paste replacement, but I don't recommend this unless you are familiar with this, as you can kill your computer and it may void your warranty. My idle temps are down about 8 C and my CPU is running as expected. I made sure the correct max TDP settings 115/45W were set in intel XTU.
Userbenchmark increased from 87.8% to 103% for the CPU
Timespy increased from 8341 graphics 9162 CPU to 9028 graphics 12618 CPU
CPU profile increased from lows in the 4000s to consistently in the upp 7000s now
I will perform a fresh install of Windows 11 from a USB stick to see if it fixes the HP Command Center glitches. Thanks for your help; it was just frustrating to get this running as expected.
If you do a fresh install this way, do all windows updates, install nvidia drivers, and install HP support and hp command via Microsoft store, and you're STILL locked out from selecting performance in hp command center then I'd be absolutely shocked.
I did a clean install on a new NVME drive, HP Control Center doesn't work. I have a bad laptop.
While I can use XTU to get the CPU to run - it immediately hits 97c and thermal throttles -- the fans never turn on, even with the BIOS set to fans always on.
Maybe this is you, but looks like someone has gone through the same hoops we have, asked HP for help, and per usual no response:
https://h30434.www3.hp.
When they do respond, if they do, all they're going to do is link the command center page on their site that is absolutely no help at all -- because there's dozens, maybe hundreds, of other support posts on their site where they did exactly that.
If you find a solution, do share! I'm not sure if I'm going to keep working with this or replace it. At this point I've invested more $ in time than the laptop's MSRP, let alone what I paid for it. Total waste.
That said, if you did as described, which is what I did - and installed from an ISO - I'll bet the only power plan you have is balanced and that's why it doesn't do anything. (Also doesn't display an error when it can't find the plan but garbage software does garbage things, right?)
Anyway, here's the fix:
reg add HKLM\System\CurrentControlSet\Control\Power /v PlatformAoAcOverride /t REG_DWORD /d 0
- Then add the missing power plans by typing these commandes in CMD or powershell:
Restore Power saver power plan:
powercfg -duplicatescheme a1841308-3541-4fab-bc81-f71556f20b4a
Restore High Performance power plan:
powercfg -duplicatescheme 8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c
Restore Ultimate Performance power plan:
powercfg -duplicatescheme e9a42b02-d5df-448d-aa00-03f14749eb61
After you do this, open Control Panel > Hardware and Sound > Power Options (Don't go into edit plan settings or go directly to edit power settings) - from here you'll have to click below balanced where it says show additional plans and select a performance plan. Selecting it from edit plan settings doesn't fully apply the plan.
Making these changes got my XTU benchmark tests up to 7k, low 7ks but still that's a huge improvement over the low 4k's I was seeing.
While I do get fan activity, I suspect the only fan I'm hearing is the GPU fan.
So my next step was to download HP CoolSense 2.2, which requires .NET Framework 3.5:
https://www.microsoft.c
HP CoolSense is here:
https://support.hp.com/us-en/document/c02638953
I had to use edge to download this - probably an invalid cert or something, didn't look, didn't care -- even in edge when it downloads you'll see an error, have to right-click and choose to save it anyway.
Once installed it will by in your system tray. I didn't notice any difference in fan speed until I rebooted and now it's running the fans even at idle, and more than I've heard it any other time. Still not full speed like when I open BIOS -- but it's an improvement (to me). I didn't buy the laptop to be quiet, I wanted 20 threads working at advertised speeds not half speed.
UserBenchmark is now @114% for CPU, in the 96th percentile - quite a jump from where it was down deep below the 50th percentile, I forget what it was but it was rough.
I made no attempts to improve GPU performance and it's performance looks unchanged. I am using the laptop for productivity software so the GPU is inconsequential to me.
That said, if you did as described, which is what I did - and installed from an ISO - I'll bet the only power plan you have is balanced and that's why it doesn't do anything. (Also doesn't display an error when it can't find the plan but garbage software does garbage things, right?)
Anyway, here's the fix:
reg add HKLM\System\CurrentControlSet\Control\Power /v PlatformAoAcOverride /t REG_DWORD /d 0
- Then add the missing power plans by typing these commandes in CMD or powershell:
Restore Power saver power plan:
powercfg -duplicatescheme a1841308-3541-4fab-bc81-f71556f20b4a
Restore High Performance power plan:
powercfg -duplicatescheme 8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c
Restore Ultimate Performance power plan:
powercfg -duplicatescheme e9a42b02-d5df-448d-aa00-03f14749eb61
After you do this, open Control Panel > Hardware and Sound > Power Options (Don't go into edit plan settings or go directly to edit power settings) - from here you'll have to click below balanced where it says show additional plans and select a performance plan. Selecting it from edit plan settings doesn't fully apply the plan.
Making these changes got my XTU benchmark tests up to 7k, low 7ks but still that's a huge improvement over the low 4k's I was seeing.
While I do get fan activity, I suspect the only fan I'm hearing is the GPU fan.
So my next step was to download HP CoolSense 2.2, which requires .NET Framework 3.5:
https://www.microsoft.c
HP CoolSense is here:
https://support.hp.com/us-en/document/c02638953
I had to use edge to download this - probably an invalid cert or something, didn't look, didn't care -- even in edge when it downloads you'll see an error, have to right-click and choose to save it anyway.
Once installed it will by in your system tray. I didn't notice any difference in fan speed until I rebooted and now it's running the fans even at idle, and more than I've heard it any other time. Still not full speed like when I open BIOS -- but it's an improvement (to me). I didn't buy the laptop to be quiet, I wanted 20 threads working at advertised speeds not half speed.
UserBenchmark is now @114% for CPU, in the 96th percentile - quite a jump from where it was down deep below the 50th percentile, I forget what it was but it was rough.
I made no attempts to improve GPU performance and it's performance looks unchanged. I am using the laptop for productivity software so the GPU is inconsequential to me.
However, now whenever I close my laptop it powers off! Even if I select 'do nothing' for closing the LID. I will try a system restore to see if enabling the power modes was the issue.
Edit. I removed the registry key and restarted the computer and it now will sleep and not power off when the lid is closed. No idea why that happened.
However, now whenever I close my laptop it powers off! Even if I select 'do nothing' for closing the LID. I will try a system restore to see if enabling the power modes was the issue.
Edit. I removed the registry key and restarted the computer and it now will sleep and not power off when the lid is closed. No idea why that happened.
So, I had re-installed from an ISO from MS -- it was missing all of the HP apps. Did all of the above and had the same issue you did where it had weird behavior. Tried to fix the not waking issue but couldn't because it didn't recognize the keyboard.
So I went and downloaded HP's cloud recovery tool:
https://apps.microsoft.
Did a full reset. Be warned, it won't work if you have any non-factory parts on the laptop, it says not even to have things connected - though it didn't complain about my usb drive staying connected.
It took literally hours for it to fully reset the laptop. The windows part is fast but when it starts installing the HP components it took forever.
After it all came back up to settings everything up I ran some tests on it. Not benchmarks, just running the my company's software that I demo for customers. It is CPU and I/O intensive software, for sure -- I ran tests for about an hour and the machine shut off.
It came up with a screen saying something had overheated, I didn't catch a picture as it shut off too fast. I gave it some time and started it back up, it just went to a blank screen for a while then said there was a CMOS checksum error and restarted. Then came back up with no 4060...
So I shut it off again and gave it some time... again.
Hours later, start it back up, CMOS checksum error again - reboots, 4060 is back -- I rebooted, f11'd, reset it - zero filled the drive, restored HP software - shut it down - and bought a new laptop.
Mine actually ran excellent when I first got it. It distinctively tanked when I installed the BIOS update. So I'm sure at this point that the BIOS is the source of the problems. I'm definitely done dealing with it. If I get time I'll send it in to HP and sell whatever they send me back.
If I could roll back the BIOS I'd tinker with it more but at this point I don't have any more time to spend on it - I've already wasted more of my time than I paid for the laptop so the idea of savings went out the window a long time ago.
Wish you the best of luck on solving yours. If I do send it back to HP or do anything else I'll update here.