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Select Chase Card Holders: Spend $400+ at Backcountry, Get Expired

$200 Back
(Valid through 12/31/24)
+151 Deal Score
173,848 Views
Chase offers Select Cardholders: Get $200 Cash Back when you Spend $400 or more at Backcounty. This offer is valid through 12/31/24.

Thanks to community member prima1 for sharing this deal.

Note: This is a targeted offer that is only available to select cardholders.

Deal Instructions:
  1. Log in to your Chase Account
  2. Locate the 'Chase Offers' on your main Chase account page
  3. Click on the "+" for the Backcountry offer and it will automatically be applied to your account (should have a green checkmark)
  4. Complete your eligible purchase at Backcountry
    • Note: You can check your 'offers wallet' to verify the offer is added to your card and when it is redeemed.

Original Post

Written by
Edited December 1, 2024 at 12:49 AM by
Just saw this offer under my CSR

https://www.chase.com/personal/merchant-offers
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Deal
Score
+151
173,848 Views
$200 Back

444 Comments

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Featured Comments

I care and I don't get paid by SD. I work very hard to find good deals for the people in this wonderful community. Take your toxicity elsewhere. This is not the place for it.

Thumbs down.
I have $50 off $150.
I don't have to spend anything. I got a $0 off $0 in my CSP.

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Joined Nov 2014
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> bubble2 10 Posts
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JohnM7526
12-23-2024 at 08:58 AM.
12-23-2024 at 08:58 AM.
Lots of us should be at 14 days, anyone getting anywhere with Chase? I'm still getting the run around. Backcountry is going to be getting a ton of post holiday returns!
1
Reply
Joined Mar 2011
L1: Learner
> bubble2 21 Posts
17 Reputation
Damathon
12-23-2024 at 10:08 AM.
12-23-2024 at 10:08 AM.
My split transaction problem was resolved for me, probably by itself. Timeline for me:

12/3 - split transactions for $327 and $250
12/8 - called in. Rep initially told me to wait longer but I asked her to create a ticket based on what I read in this thread at the time.
12/19 - received a secure online letter. Letter says "Please allow 14 business days after the qualifying transactions post to the account."
12/20 - Credit shows up in my account "12/20/2024 Offer:Backcountry Fees & adjustments āˆ’$200.00".
12/23 - noticed the credit when getting ready to call again =)

It doesn't sound to me like the ticket changed anything but I did get a response 1 day before the credit so maybe it was related

I still have the Backcountry offer showing as available and unredeemed so it feels like this is a manual credit as opposed to actually getting the offer to apply. It is a bit tempting to try another >$400 single item order but I've already wasted so much time calling and reading this thread so I'm not sure if I want to continue...

My 15% cashback is still pending so hopefully that goes through as well.
Reply
Last edited by Damathon December 23, 2024 at 10:26 AM.
Joined Sep 2019
New User
> bubble2 9 Posts
10 Reputation
anp116
12-23-2024 at 10:09 AM.
12-23-2024 at 10:09 AM.
Quote from JohnM7526 :
Lots of us should be at 14 days, anyone getting anywhere with Chase? I'm still getting the run around. Backcountry is going to be getting a ton of post holiday returns!

Same story here, was hoping to give some items as Xmas presents but not risking it anymore. Chase reps won't escalate until 14 business days even though I point out all my other offers clear in 3-5 days.
Reply
Joined Aug 2006
Snowflakes up in this
> bubble2 3,570 Posts
1,049 Reputation
RussellJohnson
12-23-2024 at 01:57 PM.
12-23-2024 at 01:57 PM.
My order was split and its been 14 days since the charge posted. Will call chase today and report back.
Reply
Joined Oct 2020
New User
> bubble2 17 Posts
WittyRoute614
12-23-2024 at 03:51 PM.
12-23-2024 at 03:51 PM.
Today is my 14th business day since the charge posted. I called today and the rep said they escalated and are still working on it. They said it's a known issue affecting many clients and basically guaranteed that I would get my cash back soon.
1
Reply
Joined Nov 2012
L7: Teacher
> bubble2 2,518 Posts
459 Reputation
pringlebbq
12-23-2024 at 07:56 PM.
12-23-2024 at 07:56 PM.
Has anyone able to get Backcountry to waive return shipping? They refused to give me any leeway at all and right out said "no it's not our fault". I was asking very nicely and they were just overall rude
1
Reply
Joined Dec 2014
New User
> bubble2 17 Posts
10 Reputation
KevinC7890
12-23-2024 at 09:33 PM.
12-23-2024 at 09:33 PM.
Quote from Damathon :
My split transaction problem was resolved for me, probably by itself. Timeline for me:

12/3 - split transactions for $327 and $250
12/8 - called in. Rep initially told me to wait longer but I asked her to create a ticket based on what I read in this thread at the time.
12/19 - received a secure online letter. Letter says "Please allow 14 business days after the qualifying transactions post to the account."
12/20 - Credit shows up in my account "12/20/2024 Offer:Backcountry Fees & adjustments āˆ’$200.00".
12/23 - noticed the credit when getting ready to call again =)

It doesn't sound to me like the ticket changed anything but I did get a response 1 day before the credit so maybe it was related

I still have the Backcountry offer showing as available and unredeemed so it feels like this is a manual credit as opposed to actually getting the offer to apply. It is a bit tempting to try another >$400 single item order but I've already wasted so much time calling and reading this thread so I'm not sure if I want to continue...

My 15% cashback is still pending so hopefully that goes through as well.
Thansk for sharing this timeline info!
2
Reply

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Joined Jan 2008
L3: Novice
> bubble2 261 Posts
51 Reputation
masterchief90
12-23-2024 at 09:36 PM.
12-23-2024 at 09:36 PM.
Had similar issue with go puff credits. Never got my money / points
Reply
Joined Jul 2006
L6: Expert
> bubble2 1,012 Posts
207 Reputation
wearetheborg
12-23-2024 at 10:08 PM.
12-23-2024 at 10:08 PM.
Quote from pringlebbq :
Has anyone able to get Backcountry to waive return shipping? They refused to give me any leeway at all and right out said "no it's not our fault". I was asking very nicely and they were just overall rude
It indeed is not their fault. Why are you expecting them to eat return shipping?
3
Reply
Joined Aug 2006
Snowflakes up in this
> bubble2 3,570 Posts
1,049 Reputation
RussellJohnson
12-23-2024 at 11:23 PM.
12-23-2024 at 11:23 PM.
Quote from wearetheborg :
It indeed is not their fault. Why are you expecting them to eat return shipping?

Both Chase and Backcountry are responsible for properly running their marketing campaigns.
2
Reply
Joined Dec 2014
New User
> bubble2 17 Posts
10 Reputation
KevinC7890
12-24-2024 at 12:33 PM.
12-24-2024 at 12:33 PM.
Just got my split payment credit! Transaction posted on 6th, got it today 24th
Reply
Joined Feb 2008
Dominus
> bubble2 1,803 Posts
spacemanvt
12-24-2024 at 12:35 PM.
12-24-2024 at 12:35 PM.
Some people in my family have the CSR card but don't see this offer in their accounts. They didn't check until today but it showed up for me and obviously lots of others . Did they pull it so you can't add it to your account anymore?
Reply
Joined Aug 2006
Snowflakes up in this
> bubble2 3,570 Posts
1,049 Reputation
RussellJohnson
12-24-2024 at 01:27 PM.
12-24-2024 at 01:27 PM.
Quote from KevinC7890 :
Just got my split payment credit! Transaction posted on 6th, got it today 24th

Nice. Looks like you have to manually request it if your payment was split. Did you call or send a secure message?
Reply
Joined Dec 2005
L6: Expert
> bubble2 1,552 Posts
183 Reputation
Kapidex
12-24-2024 at 02:39 PM.
12-24-2024 at 02:39 PM.
not seeing anything from my 12/2 purchase so I called today and rep said they would enter request
Reply

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Joined Jan 2008
L3: Novice
> bubble2 131 Posts
36 Reputation
shuytco
12-24-2024 at 03:39 PM.
12-24-2024 at 03:39 PM.
Ordered on the 2nd. Split charge. Send a secure message on Dec 17, was told to wait 14 business days. So I sent a reply on Dec 23 telling them it's been over 14 business days. They responded and told me it would be forwarded to appropriate department. No credits or further responses yet.
Reply
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