expiredAkumaX posted Jul 10, 2025 07:05 AM
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expiredAkumaX posted Jul 10, 2025 07:05 AM
Spectrum Internet Customers: Pre Order Samsung Galaxy Z Fold 7 + Mobile Plan Get Up to $1000 Back w/ Trade-in of eligible device
$1,000
$2,000
50% offSpectrum
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Trade in approved - July 31
Billing cycle - August 2nd (this billing cycle is not considered for trade in)
Billing cycle - Sept 2nd (1st complete billing cycle)
Billing cycle - Oct 2nd (2nd complete billing cycle)
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Anybody hit 60 days yet?
8 more days
Quote from spacemanvt
Anybody hit 60 days yet?
8 more days
How do they count this 60-day period? Is it from the date the phone was shipped out, or from the date it was activated? I did not activate the phone until I got the trade-in credit back.
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Spectrum customer service keeps telling me the trade-in credit takes up to 2 billing cycles to show. My billing cycle ends on the 18th of every month, so for me that would be October 18 for two full billing cycles.
Before this upgrade, I always assumed I could safely cancel my lines after 2 full cycles since the phones would have already been unlocked and the trade in credit sent back to me. When I called today, Spectrum assured me I could still cancel the lines and the trade-in credit would post by the end of the next cycle. Honestly, I don't trust them.
So here's my question: Is it worth paying for one more billing cycle after the next one just to make sure the lines are still open and I actually get the trade-in credit, or do credits usually post even after cancellation of the lines?
Kinda wasting 20 minimum per line, keeping them open an extra month
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