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PSA: You Can Now Convert Sprint SERO Plans to $30 SWAC plans

532 167 March 20, 2019 at 01:52 PM in Tech & Electronics (7) Sprint
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Last Edited by jupiterman April 6, 2019 at 02:05 PM
+60 Deal Score
195,373 Views
Update: The premium plan is now $45 before autopay discount, but no longer includes Uber credits. For those that don't use Uber, but pay for Amazon Prime, that now makes this plan the best deal.

Update: You can dial *2 from your Sprint phone to have your account converted. https://community.sprint.com/t5/E...swAdDfoPeA



Convert Sprint SERO plan to $30 SWAC plan
Anyone who is still on SERO can now convert their plan to the $30 or $50 $40 SWAC (Sprint Wireless Advantage Club) plans at this link:

http://www.sprint.com/swacconversion

Plan details

Advantage Unlimited Plus
$30/mo. with autopay
$35/mo. without autopay
Unlimited talk, text, and data
Tidal Premium and Hulu
50GB hotspot
Unlimited Talk. Text. and10GB LTE data in Canada and Mexico
HD video streams at up to 1080p, music at up to 1.5mbps , gaming
streams at up to 8mbps. Data deprioritization during congestion. MHS,
P2P and VPN reduced to 3G speeds after 50GB/mo.

Advantage Unlimited Premium
$40/mo. with autopay
$45/mo. without autopay
Unlimited talk, text, and data
Amazon Prime, Hulu and TIDAL Premium,
Lookout Premium Plus
100GB hotspot
Unlimited Talk,Text, and 4G LTE data in Canada and Mexico
Data deprioritization during congestion.MHS,
P2P and VPN reduced to 3G speeds after
100GB/mo.

Additional Benefits
Waived upgrade fee.
Waived activation fee
Nationwide long distance. Call waiting. Three-way calling.
CallerID
Global Roaming in over 185 Worldwide Destinations
25% discount onaccessories
  • Deal Image
PSA: You Can Now Convert Sprint SERO Plans to $30 SWAC plans
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Community Wiki

Last Edited by Schooby April 5, 2019 at 09:37 AM
Sprint reached out and tells us that the link in the OP is outdated and this one https://community.sprint.com/t5/E...-p/1033393 is the newer, corrected one.
I didn't want to edit the OP but if the OP wanted to edit to have this link.. that would be great.
~Schooby
Community Manager

----------------------------------------------------------------------------------------------------------------------

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Note: Sprint stated they were in the process of of migrating all SERO accounts to SWAC, so you can either initiate the move yourself if you wish, or wait until they eventually get to your account.

Here is the dedicated customer service email. [email protected]
When I last used it, they took a full day to reply, but did so personably and thoroughly.

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Joined Dec 2018
L2: ϾϿ Expert
> bubble2 1,375 Posts
49 Reputation
slickrickshteinbaum
03-27-2019 at 07:26 PM.
03-27-2019 at 07:26 PM.
Quote from edog11 :
Give them old Russ's info, that is how many got into sero.
jk
Russ has moved on and is no longer with sprint. maybe someone can email Michael and ask for his or a working CID that we can use today to give to the audit team if they start wiping out swacs.
Reply
Joined Jun 2012
L3: Novice
> bubble2 163 Posts
26 Reputation
wordsfly
03-27-2019 at 09:45 PM.
03-27-2019 at 09:45 PM.
Quote from Arex :
whether it is possible to add premium channels, like HBO, to the Sprint-provided Prime service and, if so, whether that gets billed through Sprint?
I'd think it would be like any add on purchase, it goes through your Amazon account, and is billed accordingly. Amazon Prime offers a lot of service add ons, and it's between you and Amazon. Spring would just be covering the monthly/annual charge that gets you basic prime.
Reply
Joined Jun 2012
L3: Novice
> bubble2 163 Posts
26 Reputation
wordsfly
03-27-2019 at 09:49 PM.
03-27-2019 at 09:49 PM.
Quote from gvc :
Is Hulu usage restricted to the Sprint device, or does the plan provide a free regular Hulu account that I can log into and use in all of my other TVs and devices?
It's a stand alone Hulu account w/ commercials. I've used it on multiple smart tvs and devices.
SERO already offers Hulu, you don't need to switch to these newer plans, you can get it now and they couldn't have made it easier to add the promotion. It took me days of confusion to add a similar promotion for HBO from ATT.
Reply
Joined Jun 2013
L8: Grand Teacher
> bubble2 4,130 Posts
3,468 Reputation
CubanMissile
03-28-2019 at 03:38 AM.
03-28-2019 at 03:38 AM.
Quote from lordinvincible :
perfect time to say bye bye to Sprint if that happens to me. Right now the only thing keeps me with them is their cheaper rates despite of its shitty network speed. If they pull this trick on me after the conversion, they will see me terminating my two lines with them in a hurry.

Is not gonna happen. We converted the right way. That letter sounds like someone either illegally used an employee info OR the employee itself got too happy giving out invites. Or maybe a troll wants to freak everybody out.

It doesn't matter. Here we go again with the negativity. There are greater tragedies in the world to be worried about nonsense like this.

I kept coming back here and give some guidance if possible. Now I'm done with this thread.

Wake me up when Y'all start getting those letters.....
Reply
Joined Dec 2018
L2: ϾϿ Expert
> bubble2 1,375 Posts
49 Reputation
slickrickshteinbaum
03-28-2019 at 04:03 AM.
03-28-2019 at 04:03 AM.
Quote from CubanMissile :
Is not gonna happen. We converted the right way. That letter sounds like someone either illegally used an employee info OR the employee itself got too happy giving out invites. Or maybe a troll wants to freak everybody out.

It doesn't matter. Here we go again with the negativity. There are greater tragedies in the world to be worried about nonsense like this.

I kept coming back here and give some guidance if possible. Now I'm done with this thread.

Wake me up when Y'all start getting those letters.....
do you think we will get the letters in 3 months if we converted the right way? can this be a ploy and loophole that sprint executives have created and are using to drop all sero accounts?
Reply
Joined Feb 2010
L3: Novice
> bubble2 242 Posts
98 Reputation
romerohiker
03-28-2019 at 05:46 AM.
03-28-2019 at 05:46 AM.
Quote from slickrickshteinbaum :
has michael confirmed this? might not be worth converting to these and holding out on the grandfather plans as long as you can...

this is the letter i was referring to that they sent after 3 billing cycles.

Dear Valued Sprint Customer,



During a recent audit, it was discovered that your account is set up

incorrectly and it is not eligible for Sprint Wireless Advantage Club

(SWAC) program. According to our records, your account is missing

specific information which will allow us to determine eligibility.



Account Number: XXXXXXXXX

Mobile Number(s): XXX-XXX-XXXX, XXX-XXX-XXXX and XXX-XXX-XXX



To avoid service interruption, please reply to this email within 5

business days with the first and last name of your Sprint employee

sponsor so that we can update your account.



Sprint Employee Sponsor Information



Employee Sponsor CID:

Employee's FIRST and LAST Name:



If you do not have an active Sprint employee sponsor, you will need to

convert off of the Advantage Unlimited plan, and move to a different

consumer plan to avoid service interruption, and have 5 days to do this.

Please reply to this email with your instructions in this regard. To

view current consumer plans, please visit http://www.Sprint.com/shop/plan-wall/
Thanks to that original Reddit poster for sharing his/her personal experience and alerting us to Sprint's diabolical plan.

I remember comments/concerns expressed on FatWallet when SERO rolled out. There were those who warned that it was a "bait and switch" effort, by Sprint and that we might benefit for a couple of years; but, then...

It's taken 12+ years; but now, it (finally) appears that they were right. Sprint now wants to reduce my $50/month plan to $30 and in addition, give me a 50gb hotspot, international roaming, Hulu and Tidal. How insulting! Do they think that we skin our knuckles when we walk? Next thing you know, they'll be trying to convince us that the Earth isn't flat...
Reply
Last edited by romerohiker March 28, 2019 at 05:48 AM.
Joined Oct 2009
L3: Novice
> bubble2 193 Posts
98 Reputation
lordinvincible
03-28-2019 at 06:06 AM.
03-28-2019 at 06:06 AM.
haha good one. It certainly has been a long ride for me with SERO. The switch is done and reflected on my account now. Can't complain for the better deal with less money. let's just hope it will live on as long as SERO did for me.

Quote from romerohiker :
Thanks to that original Reddit poster for sharing his/her personal experience and alerting us to Sprint's diabolical plan.

I remember comments/concerns expressed on FatWallet when SERO rolled out. There were those who warned that it was a "bait and switch" effort, by Sprint and that we might benefit for a couple of years; but, then...

It's taken 12+ years; but now, it (finally) appears that they were right. Sprint now wants to reduce my $50/month plan to $30 and in addition, give me a 50gb hotspot, international roaming, Hulu and Tidal. How insulting! Do they think that we skin our knuckles when we walk? Next thing you know, they'll be trying to convince us that the Earth isn't flat...
Reply

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Joined Jun 2006
L3: Novice
> bubble2 108 Posts
10 Reputation
amao
03-28-2019 at 06:25 AM.
03-28-2019 at 06:25 AM.
Quote from wordsfly :
It's a stand alone Hulu account w/ commercials. I've used it on multiple smart tvs and devices.
SERO already offers Hulu, you don't need to switch to these newer plans, you can get it now and they couldn't have made it easier to add the promotion. It took me days of confusion to add a similar promotion for HBO from ATT.

SERO already offers Hulu for no extra charge? Where did you get that info?
Reply
Last edited by amao March 28, 2019 at 06:47 AM.
Joined Jun 2003
L6: Expert
> bubble2 1,347 Posts
421 Reputation
dble00dumb
03-28-2019 at 06:45 AM.
03-28-2019 at 06:45 AM.
Quote from amao :
SERO already offers Hulu for bo extra charge? Where did you get that info?
Last year they started offering Sprint customers Hulu. It included SERO plans. I think you just need to add it to your add-on's, but it shows a price of $0.
Reply
Joined Jun 2006
L3: Novice
> bubble2 108 Posts
10 Reputation
amao
03-28-2019 at 07:12 AM.
03-28-2019 at 07:12 AM.
Quote from dble00dumb :
Last year they started offering Sprint customers Hulu. It included SERO plans. I think you just need to add it to your add-on's, but it shows a price of $0.

Thank you! Still have sero and seems now it is time to switch to SWAC
Reply
Joined Apr 2009
L5: Journeyman
> bubble2 678 Posts
162 Reputation
bpb1970
03-28-2019 at 07:22 AM.
03-28-2019 at 07:22 AM.
My wife was on SERO forever and I finally switched her to Red Pocket during their last eBay holiday sale. It was $224 for a 12 month plan ($18.66 per month) for unlimited talk & text and 5GB data. I might have stayed with Sprint if this had been available at the time time but she does not use a lot of data or need any of the other perks. Her phone is still using Sprint's network but through Red Pocket and the service quality did not change at all.
Reply
Joined Aug 2005
L7: Teacher
> bubble2 2,437 Posts
362 Reputation
chucktang
03-28-2019 at 08:10 AM.
03-28-2019 at 08:10 AM.
Quote from bpb1970 :
My wife was on SERO forever and I finally switched her to Red Pocket during their last eBay holiday sale. It was $224 for a 12 month plan ($18.66 per month) for unlimited talk & text and 5GB data. I might have stayed with Sprint if this had been available at the time time but she does not use a lot of data or need any of the other perks. Her phone is still using Sprint's network but through Red Pocket and the service quality did not change at all.
when it comes time to renew, would highly consider Tello for your needs as well.
Reply
Joined Jul 2011
L10: Grand Master
> bubble2 15,667 Posts
2,191 Reputation
Pro
desi_babu_2010
03-28-2019 at 08:14 AM.
03-28-2019 at 08:14 AM.
Quote from bpb1970 :
My wife was on SERO forever and I finally switched her to Red Pocket during their last eBay holiday sale. It was $224 for a 12 month plan ($18.66 per month) for unlimited talk & text and 5GB data. I might have stayed with Sprint if this had been available at the time time but she does not use a lot of data or need any of the other perks. Her phone is still using Sprint's network but through Red Pocket and the service quality did not change at all.
did u stay with sprint service through red pocket?
im considering red pocket as well...once my 1 year free year is up ...1/30/2020 (i think)


edit:
looks like they have the plan today for $222 (1 year)
Reply
Last edited by desi_babu_2010 March 28, 2019 at 08:18 AM.
Joined Apr 2009
L5: Journeyman
> bubble2 678 Posts
162 Reputation
bpb1970
03-28-2019 at 08:22 AM.
03-28-2019 at 08:22 AM.
Quote from desi_babu_2010 :
did u stay with sprint service through red pocket?
im considering red pocket as well...once my 1 year free year is up ...1/30/2020 (i think)


edit:
looks like they have the plan today for $222 (1 year)
Her phone is still using Sprint towers through Red Pocket. That plan works on Sprint or AT&T with compatible phones. The 2GB plan works with Verizon.
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Joined Jun 2003
L6: Expert
> bubble2 1,347 Posts
421 Reputation
dble00dumb
03-28-2019 at 08:24 AM.
03-28-2019 at 08:24 AM.
Anyone who got converted via the website form, do they give you any kind of notice when it's done? Email? Txt? Call? I think I submitted it on Tuesday. How many days do you think it will take?
Reply
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