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As with all wyze products, they just church out devices, and then stop supporting them pretty quickly. It's hard to suggest spending $200 on a single wyze device. Not to mention the bait and switch they pulled on person detection.
Re: this vacuum, I was a Robo-vac Virgin, in denial about how much dust and dirt accumulated in my house over the course of a week, and neither I or my wife really liked dragging the upright out more than about once a month. We now have ours running twice a week and the stuff it picks up is just startling.
Aside from occasionally getting wedged beneath a recliner corner on occasion (for which it sends out an alert) we are very pleased with ours. Your mileage may vary.
But if you want to use the exact replacement parts for your Wyze robot then you can look for Roborock S4. Those two robots are the same and the replacement parts are identical.
They've lied about availability of features, bait and switched on AI person detection, and stay afloat by leveraging the business on pre-orders that don't show up for 6 months.
The app doesn't really get updates. It gets new device support, but all the same bugs and issues remain, never to be fixed.
If you're looking for cheap gear that you won't be in financial trouble if it breaks, wyze is your company.
If you looking for a cohesive ecosystem that will support a device, as advertised, for more than 2-3 years, wyze isn't your company.
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They've lied about availability of features, bait and switched on AI person detection, and stay afloat by leveraging the business on pre-orders that don't show up for 6 months.
The app doesn't really get updates. It gets new device support, but all the same bugs and issues remain, never to be fixed.
If you're looking for cheap gear that you won't be in financial trouble if it breaks, wyze is your company.
If you looking for a cohesive ecosystem that will support a device, as advertised, for more than 2-3 years, wyze isn't your company.
If I'm understanding correctly, a product shipped with some significant bugs, but they seem to be sorted out?
Replacement parts aren't available yet, but they will be?
Not sure about the "human detection" feature that was missing, but apparently that's a huge detail to some and lured people to buy, and constitutes bait and switch?
Since all those big feelings seem a bit silly to me… *At this stage of development and and this price* it seems like a solid option, at least for me. Considering replacing a 5 year old very mediocre iLife vac with this one, but need to check mopping abilities.
I also have a roomba 960 from late 2018. Wyze's LIDAR is a ridiculously solid improvement. And yes, I realize I'm comparing 2021 tech to 2018 but it also launched at maybe 40% of the price too.
If pressed to find a fault with the wyze vac, it would be their lack of google assistant support. Roomba has it. Wyze should have it too.
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I also have a roomba 960 from late 2018. Wyze's LIDAR is a ridiculously solid improvement. And yes, I realize I'm comparing 2021 tech to 2018 but it also launched at maybe 40% of the price too.
If pressed to find a fault with the wyze vac, it would be their lack of google assistant support. Roomba has it. Wyze should have it too.