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Select T-Mobile Accounts w/ Qualifying 2+ Line Plans: Get A New Line Expired

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T-Mobile.com offers Existing T-Mobile Customers on Eligible Plans with 2 Lines or More to add a New Line for Free.

Thanks to community member Jman100 for finding this deal.

What Do I Need To Do To Get This Offer?
  • This is a targeted offer from T-Mobile and is only open to select existing customers that meet the following requirement:
    • You must have a qualifying T-Mobile postpaid plan with 2 or more lines that falls under one of the following SOC Codes shown in this image (see instructions below on how to find your SOC code).
      • SOC (Service Order Code): The technical term used to describe plans and services that are added to customers' accounts within T-Mobile's billing systems.
    • If you are certain you qualify, login to your account below and:
    • Alternatively, you may call T-Mobile and a representative can assist you with adding your 3rd line.
      • If calling, promotion name is "2020 Line On Us 4".
Instructions to find your SOC code (thanks to Reddit user massiveprodigy):
  1. Using the Google Chrome web browser (desktop version), open the Developer tools panel on the right (Ctrl+Shift+I)
  2. Click on Network tab
  3. Click on XHR tab
  4. Log in my.t-Mobile.com and click Account at the top.
  5. In developer tools panel, choose manageaccount from the list on the left
  6. Account level promos will appear under accountDiscounts
  7. Line level features will appear under lines > # > addOns
  8. If there is a pending change, you can see exactly what it is by clicking productsPendingChange
  9. Rate plan appears under ratePlans
Can This Be Combined With Other Offers?
  • This deal CANNOT be combined with any of the following current T-Mobile promotional offers:
    • iPhone 12 "on us" (2020 Apple Trade Activate P3)
    • BOGO iPhone (2020 Apple Buy 2 P11)
    • Free Galaxy A71 5G with new line (2020 Samsung Activate P12)
    • Free OnePlus 8/8T+ 5G with new line (2020 OnePlus Activate P5)
    • Costco BYOD promos
    • TFB-exclusive promos
  • By participating in any of these offers above while using your new free line, you will forfeit the free line terms and will have to pay for that line.
Good Deal?

Original Post

Written by
Edited December 20, 2020 at 03:25 PM by
Starting December 20th customers on an eligible plan with at least 2 paid lines can add a line for free.


Eligible SOC list: https://i.imgur.com/LZegl3r.jpg

Please note: There's a lot of misinformation and confusion around this promo. Inevitable when a promo like this happens half a month after an identical one just ended. Here are some critical nuggets of info:
  • The promo is called "2020 Line On Us 4"
  • It is fully stackable with "2020 Line On Us 3"
  • Internal docs mention a scenario where it isn't stackable. It is referring to "third line free" promos and only to accounts opened on the 20th or later. This appears to be causing confusion.
  • The promo seems to be showing on accounts as line on us 3 (double if you already had it). It's a known issue and being worked on. Will not affect eligibility.

Offer now available. Some reps are not yet aware of the promo's existence, so please be patient with them. You can also add the line as normal online and the promo will automatically apply within a bill cycle.

Ineligible stackable promos:
  • iPhone 12 "on us" (2020 Apple Trade Activate P3)
  • BOGO iPhone (2020 Apple Buy 2 P11)
  • Free Galaxy A71 5G with new line (2020 Samsung Activate P12)
  • Free OnePlus 8/8T+ 5G with new line (2020 OnePlus Activate P5)
  • Costco BYOD promos
  • TFB-exclusive promos

(PS: check this post here https://www.reddit.com/r/tmobile/..._your_soc/ to get a Chrome or Firefox extension that will make finding your SOC easy, or see the guide here https://reddit.com/r/tmobile/comm...soc_codes/ to find it manually)

Disclaimer: This is info based on leaked documents, and is subject to change. Any noticed changes will be added to this post when learned.

https://t-mobile.com
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Community Wiki

Last Edited by HurricaneAlley January 6, 2021 at 09:05 PM
DEAD
Promotion ENDED 12/31/2020
DEAD

Free Line CAN be stacked with these New Line offers
1) iPhone SE 50% off
2) REVVL 50% off
3) Pixel 4a 5G 50% off
4) Costco Free A11 + $100 for new Lines ( NOT BYOD)

(Not 100% if works, but not listed on Ineligible list)
5) S20FE BOGO Free
6) Samsung BOGO $1000 off or Costco $810 off


20% Hookup codes:

EMPFNBM = Tmo 1 for older plans
NTMEMP20= New TMO Insider Voice 20% for Magenta

-----------------------------------------------------
PSA: COSTCO BYOD IS NOT STACKABLE!
They specifically call this out in the docs this time.

-----------------------------------------------------
Browser extensions to find your SOC easier
Chrome: https://chrome.google.com/webstor...ldjhocmmpl
Firefox: https://addons.mozilla.org/en-US/...mo-helper/

-----------------------------------------------------
t-mobile soc:
1. How to find:
https://www.reddit.com/r/tmobile/...soc_codes/
2. List of soc codes:
https://docs.google.com/spreadshe...1340439917


If your promo isn't working under your account properly try this (worked for me):
https://slickdeals.net/forums/showpost.php?p=143239985&postcount=899


Still on TMO ONE All In Promo plan (FRLTUL2LP) which is never eligible for free lines?

This is a great (grandfathered) plan as it gives you 2 lines for $100 or $80 after 2GB data limit kickback on the 2 lines (or even less if you have the plan with T-Mobile employee hookup code). Plus with the additional promotion you get HD streaming, 10GB full speed hotspot and twice the international data speed (256kbs instead of 128kbs).

BUT... this account only supports 3 lines and unless you got the one free line they offered once under this plan you never got and will never get a free line with the plan.

But if the plan works out for you can move to another T-Mobile One plan (FRLTULF2) which cost a little bit more (2 lines for $120 or $100 after kickbacks) but you will be eligible for the free line and hopefully for additional free lines in the future (the plan supports up to 8 lines in total). The reps are also be able to move the kickback and ONE Plus promotion to the new plan. They might not do it immediately for the new free line but this is also possible and might need another try.
Plus the new plan includes $10.99 Netflix Standard HD account contribution which also needs to be factored in as a bonus.

If you want to get out of that hole and make the change here is my conversation regarding the plan change with T-Force on Twitter:
https://slickdeals.net/f/14713250-t-mobile-customers-add-a-line-for-free-starting-december-20th?p=144023981#post144023981

Then I called 611 at night and asked the overseas team to also add the promo add-ons to new free line so that all lines on the account have the ONE Plus promo (no kickback on the free line of course):
https://slickdeals.net/f/14713250-t-mobile-customers-add-a-line-for-free-starting-december-20th?p=144031265#post144031265

Summary of the process and overview of changes:
https://slickdeals.net/f/14713250-t-mobile-customers-add-a-line-for-free-starting-december-20th?p=144039584#post144039584

As I wrote it needs some time and the right reps to make it happen as I struggled with reps in the past to switch to a different T-Mobile One plan and not ending up with a Magenta plan and losing the kickback and One Plus promotion.
Good luck!

-----------------------------------------------------
Regarding costs to add new line

If you add the line via the website, youll pay $10 for the SIM card to be shipped to you.
If you add the line via a phone call, youll pay the $10 SIM card charge and also $20 for assisted set-up. It is relatively easy to get both of these comped.
If you have a spare sim-card or eSIM, you can use that instead of paying $10 for a new one (bear in mind that it may not be able to do SA 5G). You will need to call since the website does not allow re-use of old cards. (You can also do this via online chat support lines like in-app chat and t-force on twitter)
Expired cards do work, but you have to request a replacement. Again, no SA 5G.
If you have a Costco near you, they will give you the sim card and activate for you for free. You also may get the YMMV $100 cash card (but so far the jury is out if it actually will go through)


-----------------------------------------------------------
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Featured Comments

Do I need another free line? Nope. Will I get another free line? Yup.
My plan is never eligible Frown
Thank you for posting this and thanks to T-mobile, too

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Joined Apr 2010
L3: Novice
> bubble2 100 Posts
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sd2468
12-20-2020 at 09:29 AM.
12-20-2020 at 09:29 AM.
Aren't these Free Lines just regular lines with voice and data? Meaning you could put it in a hotspot, or tablet without calling it a hotspot, router, or tablet line?
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Joined Aug 2004
L10: Grand Master
> bubble2 9,493 Posts
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Iceboie
12-20-2020 at 09:30 AM.
12-20-2020 at 09:30 AM.
It took over an hours on the phone w/the 611 CSR but at the end, I got a free line. Using my old deactivated free Visible ZTE A7 phone and an unused iPhone sim card to activate the new free line. I don't have my CONGRATULATIONS text yet and so, let's see. The new line is already on my Tmo account but however, my bill had increased to $30.00 more though.
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Joined May 2008
L5: Journeyman
> bubble2 569 Posts
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jellogk
12-20-2020 at 09:30 AM.
12-20-2020 at 09:30 AM.
Quote from daihung :
I also have the Select Choice SLCULTT50. Am I not available again for the 3rd or 4th time this year? Have anyone with Select Choice gotten a free line this year?

I think the only perks for SLCULTT50 was that they upgraded the $10 3GB data to unlimited data for free. There was nothing else that can benefit this old grandfathered plan unless I'm on Simple Choice or other newer plan.

All in all, I have 5 lines, 2 lines with unlimited high speed data, and the 3 lines with 30mb high speed data and unlimited 2g speed. The 2G speed works ok with whatsapp and other low bandwidth apps. If T-Mobile 2g ever go away, then I'd be force to upgrade my plan. I'm paying about $105 after tax and 15% discount. Still can't find a cheaper plan than mine. I guess with all the free lines that TMobile is giving out to all other plans, my plan isn't as good anymore.
try to find a rep who will add the soc code 10sfmgb to your lines. i have ths ame select choice plan/soc and was able to add 10sfmgb to my 3 lines which give it unlimited data + 10gb hotspot for $0. with my 15%, i pay $65 total for 4 lines unlimited talk, text, and data with 10gb tether.
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Joined May 2004
L8: Grand Teacher
> bubble2 3,541 Posts
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abadan
12-20-2020 at 09:31 AM.
12-20-2020 at 09:31 AM.
Quote from atoolio :
i got the free line with the first responders promo so I don't see why military promo won't get it either! I could be wrong also as I just switched over to T-Mobile from Verizon!
Promo plans such as the one's you mentioned are not usually eligible.
Online agents are willing to sign anybody, it's a bonus for them. You'll find out later!
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Joined May 2016
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> bubble2 212 Posts
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Lasthope05
12-20-2020 at 09:31 AM.
12-20-2020 at 09:31 AM.
Quote from Aquamx :
Not a good sign but try to chat xforce to confirm. Keep the chat transcript / screenshot.
Just to let you know, and anybody else reading this, saving a transcript does not help you or do anything in any way if the rep is wrong. This has been proven many times. The most they can do is give your a credit for their mistake.
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Joined Jan 2007
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waterchange
12-20-2020 at 09:31 AM.
12-20-2020 at 09:31 AM.
Quote from LloydC :
I would activate at Costco, just for the free sim and activation. Can this be confirmed to be eligible for the free line?
It doesn't matter where/how you add the line (including at Costco). If your plan qualifies for a free line, it will be automatically picked up by T-Mobile's system.
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Joined Sep 2009
L5: Journeyman
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Takasniper
12-20-2020 at 09:32 AM.
12-20-2020 at 09:32 AM.
Quote from sd2468 :
Aren't these Free Lines just regular lines with voice and data? Meaning you could put it in a hotspot, or tablet without calling it a hotspot, router, or tablet line?
Would like to know this as well. Can anyone confirm?
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Joined May 2017
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> bubble2 382 Posts
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xalagaco
12-20-2020 at 09:32 AM.
12-20-2020 at 09:32 AM.
Quote from sd2468 :
Thanks for the info. Do you know if changing plans would make me lose any of the add-ons, like Kickback, Insider discount, etc.?
Everything moved over. Actually, my bill went down, not complaining.
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Joined Nov 2013
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BOOMGOESTHEDYNAMITE
12-20-2020 at 09:33 AM.
12-20-2020 at 09:33 AM.
Quote from Lasthope05 :
Just to let you know, and anybody else reading this, saving a transcript does not help you or do anything in any way if the rep is wrong. This has been proven many times. The most they can do is give your a credit for their mistake.
AMEN to this! The system defaults it so even if you involved higher department or escalated to higher department it still didn't help. They could give you credit to make you whole but you wasted hours and headaches to insist on something system will not allow.
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Joined Nov 2006
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pbonne
12-20-2020 at 09:34 AM.
12-20-2020 at 09:34 AM.
I'm on an old Promo Account 4 (paid) lines for $150 and it didn't work. I wasn't able to get the Promo back in November as well...oh well. Guess it was wishful thinking since I do already have (2) AAL on my account as well.
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Joined Apr 2010
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sd2468
12-20-2020 at 09:34 AM.
12-20-2020 at 09:34 AM.
Quote from xalagaco :
Everything moved over. Actually, my bill went down, not complaining.
Awesome. Did you move it from another T-Mobile One plan?
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Joined Dec 2007
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> bubble2 1,198 Posts
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tran1981
12-20-2020 at 09:35 AM.
12-20-2020 at 09:35 AM.
Quote from dizzydog :
Confirmed that "2020 Line On Us 4" works for my very old "Simple Choice North America 6GB Family Match" plan.

I also scored a Free T-Mobile Proxy/Digit Line.

Thanks for sharing the awesome deal.
What is your plan's SOC?
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Joined Nov 2017
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dilum82
12-20-2020 at 09:35 AM.
12-20-2020 at 09:35 AM.
Did anyone on the Magenta line with 8 lines and existing discounts was able to successfully add this as free without the monthly bill increasing?
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Joined Feb 2004
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cloudspear
12-20-2020 at 09:36 AM.
12-20-2020 at 09:36 AM.
How would T-mobile know we got the Costco BYOD $200? I thought the Costco promo is a rebate with Costco so how would T-mobile find out.
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Joined Feb 2016
Awesome!
> bubble2 560 Posts
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jeff11214
12-20-2020 at 09:36 AM.
12-20-2020 at 09:36 AM.
Quote from jeff11214 :
I also took advantage of the 3 free lines this year. Via chat few minutes ago, t-mobile rep says I'm already taking advantage of the free line on us 2020 3rd line and cannot be combined with the new one.

SOL
I informed the rep that other T-Mobile customers received the free line on11/25 and also received the free line from todays promotion and the rep hooked me up.

4th free line this year!
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