I had call with ATT loyalty department, they are offering Samsung phones for good discount. This is 24month contract with one time payment
S21 : $199 - $50 one time credit.
S21 FE : $149
S20 FE: $1
NOTE series is not available.
You can take S21 for $150 and wait to s22 release then trade-in. Last year for S21 release Samsung gave $700 credit for S20 model.
https://www.att.com/buy/phones/sa...-gray.html
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Per month on top of the monthly fee?
I was given iphone12 for $50 if I added a new line, though my call to them was to address a billing issue on their end. I just enquired about any offers on my account, and that's the offer they gave.
When we call for something, they make you offers on some other thing, but if you go straight to the point, you will not get it.
ATT representative offers on phone is always a hit-and-miss, not consistent and highly unreliable.
Please don't give out the wrong information here. Only those people who in older share plan. This new 4gb plan don't have access fee.
Also, I currently have the unlimited plan but have the healthcare worker discount, will that go away if I somehow get this discount?
Also, I currently have the unlimited plan but have the healthcare worker discount, will that go away if I somehow get this discount?
When we call for something, they make you offers on some other thing, but if you go straight to the point, you will not get it.
ATT representative offers on phone is always a hit-and-miss, not consistent and highly unreliable.
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Here is my story. Last November I called the customer loyalty department and got a Samsung S20 FE for a "special price of $180" + tax. All I had to do was to sign a 24 months contract. At the time, I had 6 lines on a grandfathered 15GB Mobile Share plan paying a $15 access fee per line. I specifically mentioned to the CRS that I wanted to keep my plan and was assured that that'd be the case. The MSRP for the phone is $699.
I went on vacation and, since I have auto-payment set up, didn't check my bill until after I came back at the end of December. To my surprise, the access fee for my line changed to $40, meaning that after 2 years I would've paid 180 + (40-15)*24 = $780 for the phone that I could've bought for $699 straight. So, in the past month, I spoke with 6 different people in customer loyalty (including managers) and went to a nearby corporate store. I was getting a different story every time I called. The only thing I was told consistently by all of them was that there was no way to re-apply the line access fee discount and make it $15 again.
They ruined my New Year since I spent most of New Year's Eve on the phone with them and most of New Year's Day running around trying to find a new phone so that I could return the one I bought from AT&T and cancel the contract. Which turned out to be pointless because, even though customer loyalty told me I could still return the phone until January 2 as "buyer's remorse", when I showed up at the corporate store to turn it in I got laughed at. So, instead, I had to return the replacement phone I bought and keep calling customer loyalty.
Long story short, I was forced to upgrade my 6 lines to the Unlimited plan to get out of this 2-year contract. In the end, it worked out "OK" since they "lumped in" the monthly installments I was paying for 2 other phones I bought earlier for my family members and gave me a $300 credit. So, the price I'm paying now is comparable to what I was paying before. But it definitely caused me some grief! So, you've been warned!
Att is deceptive in their business practices. I switched to att prepaid to avoid the mystery fees and constant bill creep. It's irritating that you have to closely monitor your monthly bill.
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Plans that WILL increase on the 2 year pricing:
Mainly any plans that has a Data bucket (3,9,15, 30, 45, 60) with access fees per line.
"Unlimited Plus"
Plans that WILL NOT increase your bill:
Unlimited your way 4GB, Starter, Extra, Elite
"Retired" Starter, Extra, Elite (these plans are before unlimited your way started)
Mind you this post is for educational purposes only. You may DM me if you have questions.
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Same here. Bummer. I wanted the N20 Ultra. They said they don't sell that anymore. It's sold out even on Samsung website!