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Post Date | Sold By | Sale Price | Activity |
---|---|---|---|
03/06/23 | Walmart | $70 popular |
16 |
12/13/22 | Newegg | $69.99 |
5 |
12/09/22 | Newegg | $70 |
3 |
11/24/22 | Newegg | $70 |
6 |
09/20/22 | Newegg | $69.99 |
1 |
09/20/22 | Amazon | $69.99 |
2 |
08/11/22 | Newegg | $70 frontpage |
29 |
08/09/22 | Newegg | $79.99 |
2 |
07/25/22 | Newegg | $69 |
5 |
07/10/22 | Western Digital | $70 frontpage |
35 |
05/24/22 | Newegg | $70 popular |
13 |
03/06/22 | Amazon | $75 frontpage |
57 |
12/28/21 | Newegg | $68 popular |
50 |
12/22/21 | Newegg | $70 |
2 |
12/18/21 | Amazon | $70 frontpage |
55 |
12/17/21 | Newegg | $70 frontpage |
51 |
12/09/21 | Newegg | $75 |
15 |
12/03/21 | Newegg | $74.99 popular |
25 |
11/25/21 | Amazon | $210 frontpage |
150 |
11/22/21 | Newegg | $77 frontpage |
57 |
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Last week I had to return a drive for warranty and they have a specific Packaging requirement or, the drives are returned.... I guess NewEgg didn't have those instructions when they sent me these....
The customer service person I first spoke to didn't know what a hard drive was, (nor did they care, Not their Job).... had no idea why I was upset.... I just have to ask anyone here on this tread see this as a problem? I have been in the computer business for over 30 years I have never encountered anything like this
Does anyone else see the problem or am I just being too hard on them?
blue for storage
red for nas
purple for cam
gold for business
green for cheapness
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Last week I had to return a drive for warranty and they have a specific Packaging requirement or, the drives are returned.... I guess NewEgg didn't have those instructions when they sent me these....
The customer service person I first spoke to didn't know what a hard drive was, (nor did they care, Not their Job).... had no idea why I was upset.... I just have to ask anyone here on this tread see this as a problem? I have been in the computer business for over 30 years I have never encountered anything like this
Does anyone else see the problem or am I just being too hard on them?
You are justified. Computer hardware is obviously meant to withstand wear and tear, but despite this they're still delicate and require caution and care when handling.
For all you know, the disks could be tarnished from rough handling.
But, notice in WDs instructions on how to return a defective drive back to WD ... I am sure that no one at Newegg has ever looked at this:
Please follow the packaging instructions below:
Place the internal drive in ESD (Electro Static Discharge) Bag
Wrap the bag with 2 inches of bubble wrap or non-movable foam cushioning
Place in sturdy cardboard box. Do not use chipboard, as it is not strong enough to withstand the rigors of transit. Please make sure the corrugated carton is free from defects and is structurally sound. Please print out the RMA Label and affix on the box. Write the Return Material Authorization number on outside packaging, on three sides in bold print.
Image
When shipping multiple items, each item must be, packed as above, hard drive must not directly touch each other and cannot move inside the packaging. All products must be, packed in individual anti-static bags and in a sturdy cardboard box. Please utilize Western Digital original packaging when available. DO NOT USE peanuts or packing material that can shift or settle during transit.
Merry Christmas to all of you... Hopefully someone at Newegg will see this post!
I received my 4TB drive last Fri from Newegg, the packaging was OK - it was placed in a thick bubble pocket inside a small box that just fits a 3.5" drive. There was no rattling but somehow the drive was dead on arrival, it made a huge spinning noise as soon as it was powered up. I immediately started the return process, Newegg provided a free UPS shipping label and already issued a full refund earlier this week.
Looks WD also packs their drives in a similar way to yours, see posts #136 and #145 of the following thread,
https://slickdeals.net/f/15439378-wd-red-plus-3-5-sata-hard-drives-cmr-8tb-155-6tb-105-4tb-69-free-shipping?page=1
With poor packaging of these bare drives, I may have to consider buying new drives in full retail packages only in the future. Currently B&H has it for $70,
https://www.bhphotovide
But WDBAVV0040HNC-WRSN seems to be the retailed version of WD40EFRX, which is older and has a small cache than WD40EFZX. Can anyone who has bought the same drive from earlier B&H BF deal confirm ?
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Does anyone else see the problem or am I just being too hard on them?
I worked UPS through college. Unload feeders and preload route delivery trucks. Great job. Boy, the stories I have of package handling. But its a waste to try & complain.
Last week I had to return a drive for warranty and they have a specific Packaging requirement or, the drives are returned.... I guess NewEgg didn't have those instructions when they sent me these....
The customer service person I first spoke to didn't know what a hard drive was, (nor did they care, Not their Job).... had no idea why I was upset.... I just have to ask anyone here on this tread see this as a problem? I have been in the computer business for over 30 years I have never encountered anything like this
Does anyone else see the problem or am I just being too hard on them?
When shipping tens of thousands of hdd (or anything for that matter) to one business, it best to have the absolute minimum packaging. Dealing with boxes is a pain for the customer and seller.
When shipping tens of thousands of hdd (or anything for that matter) to one business, it best to have the absolute minimum packaging. Dealing with boxes is a pain for the customer and seller.
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WD probably shipped these drive in cardboard boxes. Each cardboard boxes probably contain 25 to 50 drives. These cardboard boxes is stacked on top of each as high as they can get on a pellet. The pellets are pick up buy folklift and put inside a container or 16 wheeler for transportation.
Most people probably have no experience dealing will large volumes, like thousands or ten of thousands. Opening tens of thousands boxes is very painful. It is very time consuming. Recycling the boxes is also time very time consuming.
Iirc backblaze install a few thousands drive everyday. Imagine how horrible it is to get the hdd out of the box for the workers. I rather have it come in a static bag.